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Customer Service Representative

Posted on Oct. 31, 2025

  • Full Time

Customer Service Representative job opportunity

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Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933.

Cloverdale Paint is seeking an ambitious individual for a full-time position with open availability at our store in Saanich, BC.

Weekend availability is a requirement for this role.

We are accepting resumes in store at 15A 555 Ardersier Road, Saanich, BC.

Wage is negotiable depending on previous experience.

Cloverdale offers a very competitive compensation package and strives to be the Place to Be not only for customers but employees as well.

WHAT WE OFFER

  • Competitive wages
  • Store Discounts
  • Training Program – we’ll teach you everything that you need to know
  • Annual cost of living salary increases
  • A great work environment with collaborative and caring colleagues
  • S.T.E.P. Program – post-secondary aid for part-time employees attending school full-time

RESPONSIBILITIES

  • Answering basic customer inquiries in person and by phone
  • Determining and recommending products to customers ensuring the customer is supplied with all items required for their project
  • Tinting & shaking paint
  • Be able to key in sales and operate basic functions of the POS system

REQUIREMENTS

  • At least 1-year of Retail Sales and/or Paint Industry experience
  • Ability to lift up to 70 lb regularly
  • Ability to stand for long periods of time
  • Excellent customer service skills
  • Good communication skills
  • Strong problem solving skills
  • Team player
  • Strong work ethic, with a can-do attitude

Physical Demands of Position
The essential function of this position involves physical duties, including the regular lifting, carrying, and moving of paint containers and related products weighing up to 70 pounds individually or with appropriate lifting equipment when required.

The successful candidate must be able to safely perform the essential duties of the position, with or without reasonable accommodation, in accordance with applicable human rights legislation.

Cloverdale Paint is committed to accommodating employees in accordance with applicable human rights legislation up to the point of undue hardship.

We are accepting resumes in store at 15A 555 Ardersier Road, Saanich, BC.

Our employees enjoy excellent work environments, respectful workplaces with credible leadership and receive fair remuneration and annual profit sharing. Be part of a Canadian family owned business and be valued, appreciated and respected!

Job Types: Full-time, Permanent

Pay: $18.75-$20.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Profit sharing
  • Vision care

Application question(s):

  • Are you capable of standing for long periods of time?
  • Are you capable of the regular lifting, carrying, and moving of paint containers and related products weighing up to 70 lb, with or without reasonable accommodation, in accordance with applicable human rights legislation?
  • Are you available to work weekends?

Experience:

  • Retail Paint/Coatings: 1 year (preferred)
  • Customer service: 1 year (required)

Location:

  • Saanich, BC V8Z 1C8 (required)

Work Location: In person


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