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Customer Service Representative

Posted on April 2, 2026

  • Full Time

Customer Service Representative job opportunity

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*Overview*

We are seeking a Customer Service Representative to join our team. The ideal candidate should possess excellent communication skills and a passion for assisting customers. This role offers the opportunity to work in a dynamic and customer-focused environment.

*Duties*

- Provide exceptional customer service via phone, email, and chat

- Assist customers with product inquiries, order placement, and issue resolution

- Utilize Fleet Manager software for updating loads and tracking

- Work with customs team to ensure clearance of any border crossings

- Keep customers updated on any delays or issues in a timely manner

*Qualifications*

- Strong customer service skills with a friendly and professional demeanor

- Ability to work on any shift which may include weekends

- Excellent verbal and written communication skills in English and Punjabi

- Proficient in data entry and knowledge of transportation systems

- Ability to handle high call volumes while maintaining a positive attitude

- Knowledge of transportation industry

Join our team and be part of a rewarding customer service role where your communication skills and dedication to customer satisfaction will shine!

Job Types: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Education:

  • Secondary School (required)

Experience:

  • Transportation management systems: 1 year (required)
  • Customer service: 2 years (required)

Work Location: In person


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