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Customer Service Representative
Posted on April 2, 2026
- Brampton, Canada
- 0 - 0 USD (yearly)
- Full Time
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*Overview*
We are seeking a Customer Service Representative to join our team. The ideal candidate should possess excellent communication skills and a passion for assisting customers. This role offers the opportunity to work in a dynamic and customer-focused environment.
*Duties*
- Provide exceptional customer service via phone, email, and chat
- Assist customers with product inquiries, order placement, and issue resolution
- Utilize Fleet Manager software for updating loads and tracking
- Work with customs team to ensure clearance of any border crossings
- Keep customers updated on any delays or issues in a timely manner
*Qualifications*
- Strong customer service skills with a friendly and professional demeanor
- Ability to work on any shift which may include weekends
- Excellent verbal and written communication skills in English and Punjabi
- Proficient in data entry and knowledge of transportation systems
- Ability to handle high call volumes while maintaining a positive attitude
- Knowledge of transportation industry
Join our team and be part of a rewarding customer service role where your communication skills and dedication to customer satisfaction will shine!
Job Types: Full-time, Permanent
Pay: $20.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Education:
- Secondary School (required)
Experience:
- Transportation management systems: 1 year (required)
- Customer service: 2 years (required)
Work Location: In person
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