Customer Service Representative

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UWest Mississauga works with nationally recognized brands to create positive, face-to-face consumer experiences at promotional events across Mississauga. We're hiring a Customer Service Representative who takes pride in making every interaction count. This is a full-time, in-person role for someone who genuinely enjoys helping people and wants to build a foundation in customer engagement. No prior experience is required — we train you thoroughly before you step on-site.

WHAT YOU'LL DO

• Welcome and assist consumers at event-based activations and retail locations
• Listen carefully to customer needs and guide them through available options with patience and clarity
• Handle questions and concerns professionally, ensuring every person leaves with a positive impression
• Support customers through the full journey — from first contact through to enrolment or purchase
• Keep thorough and accurate records of daily service activity and campaign notes
• Proactively build and maintain knowledge of the products and promotions you represent
• Show up consistently and contribute to a positive, team-oriented atmosphere

WHAT WE'RE LOOKING FOR

• Warm, approachable communicator who puts people at ease
• Patient and professional in fast-moving, public-facing environments
• Attentive to detail and reliable with follow-through
• Eager to learn and open to feedback
• Full-time availability Monday to Friday
• Experience in customer service, retail, or hospitality is welcome — not expected

WHAT WE OFFER

• Comprehensive onboarding and ongoing development before and during your role
• A supportive, mentorship-focused team environment
• Exposure to diverse brands, campaigns, and event formats
• Stable full-time hours you can plan your week around

UWest Mississauga believes in an inclusive workplace and encourages candidates of all backgrounds to apply.

Pay: $800.00-$1,100.00 per week

Work Location: In person