Customer Service Representative

Tailor Your Resume for this Job

Customer Service Representative (CSR)

Join a Team with 75 Years of Excellence

You don't need experience in drapery hardware—we'll teach you.

What we're looking for is someone with a genuine desire to learn, contribute, and build a long-term career as part of our close-knit team.

About Us

For over 75 years, Textile Trimmings has been at the forefront of wholesale distribution, specializing in decorative drapery hardware, motorization, and workroom supplies. We proudly serve the interior design industry and are trusted by leading interior designers, custom home builders, architects, commercial contractors, and the film industry. Our legacy has been built on exceptional products, expert knowledge, and outstanding customer service.

Who We're Looking For

We're looking for someone who is:

• Seeking a long-term career—not just another job.
• Excited to become part of a supportive, team-oriented workplace where people genuinely help one another.
• Eager to learn, adapt, and grow professionally.
• Dependable, accountable, and committed to providing exceptional customer service.
• Comfortable working in a fast-paced environment while maintaining accuracy and professionalism.
• Friendly, approachable, and able to build lasting relationships with customers and coworkers.
• Organized, detail-oriented, and able to multitask effectively.
• A strong communicator with excellent written and spoken English.
• Computer proficient and confident learning new systems.
• Creative, resourceful, and a strong problem solver.
• Able to handle challenging customer situations with patience and professionalism.

A second language is considered an asset.

Compensation & Benefits

• Salary commensurate with experience.
• Flexible vacation time.
• Comprehensive medical benefits plan.
• Positive, supportive, and team-oriented work environment.
• A stable, family-like company culture where employees are valued.
• Company owner is present, approachable, and accessible to all team members.

How to Apply

Please email your resume to : tthresources@hotmail.com.

We thank all applicants for their interest in joining Textile Trimmings. While we sincerely appreciate every application, only those selected for an interview will be contacted.

Thank you for considering a future with Textile Trimmings. We look forward to welcoming someone who is excited to grow with us for years to come.

Pay: $20.00-$25.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Work Location: In person