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Customer Service Representative
Posted on Oct. 2, 2026
- Cranston, United States of America
- 18.0 - 19.0 USD (hourly)
- Part Time
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Are you friendly, organized, and great with customers? We’re looking for a Customer Service Representative to join our team!
This is a great opportunity for someone who enjoys helping customers, staying organized, and working with a variety of business systems. If you’re dependable, detail-oriented, and comfortable juggling multiple tasks, we’d love to hear from you!
What You’ll Do
- ☎ Answer and manage a multi-line phone system
- Respond to customer emails through Zendesk
- Assist with inventory control and order processing
- Process and coordinate customer returns
- Work with Square and Shopify
- Use QuickBooks for basic business-related tasks
- Work with ShipStation for shipping and order fulfillment
- Provide friendly, professional customer service
- Keep customer and order information accurate and up to date
What We’re Looking For
- Excellent customer service and communication skills
- Friendly, professional attitude
- Strong attention to detail
- Ability to multitask and stay organized
- Comfortable learning new software and technology
- Reliable and dependable
- Previous customer service or office experience preferred
Experience with Square, Shopify, QuickBooks, ShipStation, or Zendesk is a plus — but we’re willing to train the right person!
Position Details
Pay: $18 /hour
Schedule: Part-Time, Monday–Friday
Position: Customer Service Representative
If you’re looking for a part-time position where you can use your customer service and organizational skills in a hands-on environment, we’d love to meet you!
Pay: $18.00 - $19.00 per hour
Expected hours: 20.0 – 30.0 per week
Benefits:
- Flexible schedule
Work Location: In person
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