Customer Service Representative

We are seeking a skilled Receptionist to join our team. The ideal candidate will be the first point of contact for our office, providing exceptional customer service and administrative support.

Responsibilities:

- Greet and assist visitors in a professional manner

- Check in and check out our furry guests for dog Daycare , Hotel or Grooming
- Answer and direct phone calls promptly
- Manage incoming and outgoing communications
- Schedule appointments and maintain calendars
-Follow-ups
-Reservations

- Retail Sales & Upselling
-Cold calling
- Perform clerical duties such as data entry, inventory

- Assit with Social media outreach and community projects
- Assist with billing and invoicing tasks
- Maintain a tidy reception area

Qualifications:

- Proven experience in customer service or receptionist role
- Strong organizational skills with attention to detail

-Works well in a fast paced environement
- Proficiency for basic accounting tasks
- Knowledge of clerical procedures and office management systems
- Previous experience in a Veterinary or Daycare a plus
- Ability to proofread documents in French and English for accuracy
- Familiarity with Google Suite for email and calendar management
- Excellent customer support skills to handle inquiries effectively

This position offers an opportunity to work in a dynamic environment where your skills will be valued. If you meet the qualifications above, we encourage you to apply for this long term rewarding Receptionist position.
Application instructions:
Send an email to hr @ lesangesmtl. com
1. Subject : I am Les Anges Customer Service
2. Confirm availability Work hours : Thursday through Monday from 2pm to 9pm Location: 6791 Saint Jacques

* note Training days will be Monday through Friday 7am to 2pm at Saint henri or NDG location
3. Attach your CV & Cover letter

Looking forward to hearing back from you

Job Types: Full-time, Permanent

Pay: $17.00-$20.95 per hour

Expected hours: 35 – 40 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Flexible schedule
• Life insurance
• On-site parking
• Store discount
• Vision care

Schedule:

• Evening shift
• Every Weekend

Education:

• Secondary School (preferred)

Experience:

• Call center: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person