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Customer Service Representative
Posted on Dec. 3, 2024
- Gu, United States of America
- 30384.0 - 38473.0 USD (yearly)
- Full Time
Job Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties
- Handle incoming customer inquiries via phone, email, or in-person
- Assist customers with product information, pricing, and order processing
- Conduct outbound calls to follow up on customer inquiries and resolve issues
- Perform data entry tasks accurately and efficiently
- Process cash transactions and maintain accurate records
- Analyze customer feedback to improve services
- Communicate effectively with customers to ensure satisfaction
Requirements
- Previous experience in customer service or a related field preferred
- Proficiency in English; multilingual skills are a plus
- Strong communication skills both verbal and written
- Ability to analyze information and provide appropriate solutions
- Excellent interpersonal skills and ability to work well in a team environment
- Familiarity with office software applications for data entry tasks
Job Type: Full-time
Experience:
- Customer Service Representative: 1 year (Required)
Location:
- Guam (Required)
Work Location: Remote
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