Customer Service Representative

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Are you ready to take your career to the next level? If you’re energized by helping others, have a passion for closing sales, and love working in a people-first environment, this is the opportunity you’ve been looking for! Join our team as a Customer Service Representative, where you’ll represent industry-leading wireless service providers, connect with customers directly, and help them find the solutions they need—all while building a rewarding career.

About Us We’re a results-driven company that works with top brands in the wireless industry to deliver exceptional service to customers in the community while driving sales. Our Customer Service Representative's mission is to simplify the process of choosing the right wireless plans while creating meaningful connections. We take pride in fostering a positive, growth-oriented workplace where our team members can thrive.

What You’ll Do As a Customer Service Representative, you’ll:

• Engage with customers: Meet with potential clients in person to promote, sell, and educate them about wireless service plans that fit their needs if qualified.
• Enroll customers in services: Guide customers through the enrollment process, ensuring they understand the benefits of their chosen plans and upsell services as needed.
• Provide tailored solutions: Use your problem-solving skills to address customer questions and concerns, delivering personalized and professional service every time.
• Achieve sales goals: Leverage your communication and relationship-building skills to meet and exceed performance targets.
• Collaborate with a high-performing team: Share ideas and strategies with your team to continuously improve and grow together.

What You Bring to the Table We’re looking for individuals who are:

• People-oriented: You love connecting with others and creating positive experiences.
• Goal-driven: You’re motivated by achieving targets and exceeding expectations.
• Strong communicators: You can explain complex information in a simple and engaging way.
• Quick learners: You’re adaptable, coachable, and eager to enhance your skills.
• Reliable and flexible: You’re dependable and open to working weekends or evenings when needed.
• Background: You have prior experience in sales, customer service, or customer-facing positions.

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

• Flexible schedule

Shift:

• Day shift

Work Location: In person