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Customer Service Representative

Posted on Jan. 27, 2025

  • Lenexa, United States of America
  • No Salary information.
  • Full Time

Customer Service Representative job opportunity

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Customer Service Representative:

Pete and Mac's Pet Resort in Lenexa, KS, powered by Best Friends Pet Care, is seeking a Customer Service Representative. Our Customer Service Representatives are our first points of contact with guests and are focused on building great relationships while providing "wow" service.

We are an Employee-Owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have 70 locations nationwide and have been in business for 30 years.

If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

Responsibilities:

  • Animal handling
  • Main lobby operations – check-ins, check-outs, guest visits and tours
  • Answering and handling calls in a professional manner
  • Maintaining cleanliness
  • Scheduling
  • File maintenance
  • Data entry

Requirements:

  • animal handling experience required
  • flexible work hours
  • 1 year customer service experience preferred
  • Computer skills
  • Timekeeping
  • Excellent organizational skills
  • Able to utilize multi-line phone
  • Strong communication skills
  • Able to lift 40 lbs
  • Able to stand for up to 8 hours a day
  • Display professional manner at all times

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift

Work Location: In person


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