Find Your Next Job

Customer Service Representative

Posted on June 11, 2025

  • Full Time

Customer Service Representative

Apply to 500+ LinkedIn Jobs Automatically


Step into the world of OUTsurance DAC, a vibrant, ambitious, and ground-breaking new player in Ireland. Backed by OUTsurance Group Limited, with established operations in South Africa and Australia, we’re just getting started in Ireland and want YOU on board!

At OUTsurance, we believe in delivering Awesome Service. The Operations Department, which includes Sales, Customer Service and Claims plays a pivotal role in delivering on our Service promise for our amazing customers and always treating customers fairly.


Who we want:

  • We're looking for individuals who live our amazing values to join our team.
  • People who possess diverse personalities and remarkable character that can help us build a great company and offer a better insurance alternative to Ireland.

What’s in it for you?

  • Brand new office in Cherrywood, easily accessible
  • Opportunity to be a part of a growing company with a great working culture
  • Competitive salary with great earning potential
  • 24 days Annual Leave
  • Company assisted support programme to achieve APA Qualification
  • Attractive benefits package including income protection and life cover
  • Competitive & flexible pension contribution rates
  • Bike to Work scheme
  • 10% Discounts on Insurance
  • Employee Assistance Programme

What you’ll be doing:

  • You will work in a target driven environment and be rewarded with our unique PBS performance bonus structure scheme on a monthly basis for excellent performance to include call quality, customer satisfaction and customer experience etc.
  • Receive and handle telephone queries
  • Act as the first point of contact for customers on all service related enquiries.
  • Establish and maintain effective relationships with customers over the phone.
  • Provide a professional service by processing queries efficiently in a timely manner.
  • Research and build customer’s interest in the services of our motor and home insurance products available.
  • Handle customer complaints and deal with them in an efficient and professional manner.
  • Gather and record accurate client details on our internal systems.
  • Assist with the client onboarding process gathering all accurate data that we require.
  • Comply with Risk and Compliance frameworks, policies and procedures associated with the role.
  • Liase with internal teams to ensure queries are being dealt with efficiently.
  • Represent the company and the OUTsurance brand.

Your skillset and experience:

  • Passionate about delivering excellent customer service
  • Impressive communication skills.
  • Proficient computer literacy.
  • Sales experience desired but not essential as we have a strong learning and development culture
  • APA exams desired but not essential (must be willing to work towards achieving exams if not already qualified)

You’ll be working in a Regulated Environment:

  • This position falls under the category of a regulated control function in accordance with the regulations outline in the Central Bank Reform Act 2010 Regulations 2011. Any appointment to this role is contingent upon the company’s assurance that the candidate fulfils the criteria stated in the Fitness and Probity standards issued by the Central Bank of Ireland. As part of this process, the company is obligated to conduct a specified due diligence procedure to evaluate the candidate's suitability and integrity.
  • Must be willing to work towards and meet minimum competency requirements as set out by the Central Bank of Ireland's Minimum Competency Code.

Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


Workday Workday

Digital Account Executive - Iberia (Spanish Speaker )

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When…

Full Time | Dublin, Ireland

Apply 8 hours, 37 minutes ago

Red River College Polytechnic Red River College Polytechnic

Landscaping & Grounds Maintenance Worker

RRC Polytech is committed to accessible employment and to ensuring that our hiring processes are ba…

Full Time | Winnipeg, Canada

Apply 8 hours, 41 minutes ago

Kognitive Sales Solutions Kognitive Sales Solutions

Field Sales Representative (Full-Time/Part-Time)

Field Sales Representative Prince Albert, SK (FULL-TIME/Part-Time, ONSITE POSITION)Store Location: …

Full Time | Prince albert, Canada

Apply 8 hours, 41 minutes ago

Canadian Linen & Uniform Services Canadian Linen & Uniform Services

Customer Service Rep (Delivery Driver)

WHO WE ARE Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and rel…

Full Time | Toronto, Canada

Apply 8 hours, 42 minutes ago

Invesco Invesco

Ca Representative

As one of the world’s leading asset managers, Invesco is dedicated to helping investors world…

Full Time | Ts, India

Apply 8 hours, 42 minutes ago

Vernokart Vernokart

Call Center Representative

We are hiring a english calling agent for our tech and web designing agency we need a caller accord…

Full Time | Hanumangarh, India

Apply 8 hours, 43 minutes ago

BA Lighting LLC dba BA Solutions BA Lighting LLC dba BA Solutions

Sales Representative

Accelerate Your Sales Career – Join BA Solutions as a Sales RepresentativePosition: Sales Rep…

Full Time | Mchenry, United States of America

Apply 10 hours, 54 minutes ago

Best Wireless 1, Inc Best Wireless 1, Inc

Bilingual Store Manager #153

Every day, our Bi-Lingual Retail Store Managers at Cricket sell great products and unlimited wirele…

Full Time | Hillsborough, United States of America

Apply 10 hours, 54 minutes ago