Customer Service Representative – Blume Apartments (Bright Star Management Corporation)

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Job Summary
Bright Star Management Corporation proudly manages Blume Apartments, Dalhousie’s high rise lifestyle choice. We are currently seeking a Customer Service Representative to deliver exceptional service to the residents and prospects of our 446-suite rental property.

This is a great opportunity for someone with a friendly and professional demeanor who thrives in a fast-paced, team-oriented environment. As our new team member, you'll enjoy the benefits of an empowered work environment, where we all collaborate. Through our regular every-day actions, we are passionate about delivering value for our team, residents, and community.

To succeed in this role, you should be highly organized, adaptable, and capable of delivering consistently high-quality support in a dynamic rental market. If this sounds like you, and you would like to try something different, we want to hear from you!

Key Responsibilities:

• Provide exceptional customer service to our residents and prospective residents
• Respond to phone and email inquiries in a timely and professional manner
• Conduct guided property tours
• Coordinate move-in and move-out processes
• Assist with applicant screening
• Perform general administrative tasks
• Weekend availability is required

Skills and Attributes:

• Strong team player with a positive and outgoing personality
• Excellent multitasking and time-management skills
• Clear and professional communication abilities (both verbal and written)
• High attention to detail
• Proficient with computers, including Microsoft Office (Word, Excel, Outlook)
• Applicants must own a smartphone
• Previous residential property management experience is an asset, but not required

Benefits:

• Competitive compensation and annual bonus
• Paid vacation
• Comprehensive benefits package (life, disability, medical, dental, and vision insurance)
• Phone allowance provided
• Professional development
• Opportunities for growth and advancement

Job Types: Full-time, Permanent

Pay: $26.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care

Work Location: In person