Customer Service Representative – Flooring Showroom (Santry, Dublin)

Tailor Your Resume for this Job

We are looking for a friendly and organised Customer Service Representative to join our busy flooring showroom team in Santry, Dublin. This is a great opportunity for someone looking for their first job out of college and eager to build valuable experience in a customer-focused role.

Key Responsibilities

• Track and monitor customer orders to ensure timely delivery.
• Update sales orders and maintain accurate records in our system.
• Respond to customer emails and phone calls in a professional and helpful manner.
• Handle general customer queries in-store, over the phone, and online.
• Work closely with the sales and warehouse teams to ensure smooth customer experiences.
• Provide after-sales support where required.

Skills & Qualities We’re Looking For

• Excellent communication and interpersonal skills.
• Strong organisational skills with attention to detail.
• Confident using computers and basic office software.
• Ability to multitask and manage time effectively.
• A proactive, positive attitude with a focus on customer satisfaction.
• Previous customer service experience is a bonus, but not essential – full training will be provided.

What We Offer

• A friendly and supportive team environment.
• On-the-job training in our flooring products and systems.
• Competitive salary based on experience.
• Opportunities for growth and career development.

Location: Santry, Dublin
Full-time, Monday–Saturday (with rostered days off)

Job Type: Full-time

Pay: From €13.50 per hour

Expected hours: 38 – 40 per week

Benefits:

• Employee discount
• On-site parking
• Store discount

Work Location: In person