Customer Service Representative Part Time

Advant Medical: Established in 1993, Advant Medical, A UFP Technologies Company, is a longstanding full stop solutions provider to the global medical device industry. We deliver an array of custom services from new product development to commercialisation for companies of all sizes. We are experts in Additive Manufacturing (3D Printing), Injection Moulding, Product Development, Contract Manufacturing and Packaging Solutions.

We are seeking a part time Customer Service Representative for Advant commercial and Contract Manufacturing customers. Join our team here in Advant Medical, Parkmore, Galway!

We seek ambitious and motivated staff with the potential to develop and grow with us and who help drive our business forward.

Core Competencies include:

• • Customer focus
• • Strong communication skills
• • Attention to detail
• • Compliance & Quality Awareness
• • Problem Solving
• • Time Management & Organisation
• • Teamwork
• • Ability to manage multiple tasks while adapting quickly to changing priorities

Education & Qualifications:

ESSENTIAL

• • Secondary school qualification (or equivaent)
• • Proficiency in Microsoft Office (Word, Excel, Outlook)

DESIRABLE

• • Certificate or diploma in business administration, customer service, or a related field
• • Experience or training in regulated industry (medical devices, pharmaceuticals, healthcare)

EXPERIENCE

• • Previous experience in a customer service or administrative role essential
• • Experience working with ERP or CRM systems desirable
• • Familiarity with medical device products or healthcare customers desirable

Why Advant Medical

Advant Medical, a UFP Technologies company, offer Medical Device Manufacturing & Packaging Solutions to the MedTech sector. Here you will work with some of the largest medical device companies in the world, along with talented engineers, sales teams and quality personnel. We aim for the highest quality standard in every task we do. It is through communication, cooperation and understanding that we are all part of the same mission: To achieve the excellence expected by our customers and promote patient safety. When you join the Advant team you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are dedicated to investing in every member joining us. Become a part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.

Our Mission

Advant Medical is engaged in the manufacturing of Medical Products. At Advant Medical we are committed to providing quality products to the medical device industry. Our proactive approach ensures that we continue to be a trusted partner delivering innovative design, manufacturing and packaging solutions.

Job Title: Customer Service Representative – Advant Medical

Shift: Part Time

Location: Advant Medical, Parkmore Business Park West, Galway, Ireland, H91 PV0V

Salary: DOE

Schedule:

Day Shift – 3 days a week 6:45am – 3:15pm

Language: English required

Work remotely: No

If you’re interested in this position, please submit your CV to careers@advantmedical.com Please input the “Job title” of the role you wish to be considered for, as the subject line in the email by Tuesday 5th May 2026.

Specifications

Locations

Parkmore, Galway

Shift

Day – Part Time