Find Your Next Job
Customer Service Representatives
Posted on Jan. 19, 2026
- Pb, India
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
We’re Hiring – Call Centre Executives / Customer Support Representatives
Location: Mohali (Phase 8)
CTC: Up to ₹5 – 6.5 LPA (Negotiable based on experience)
Shift: Rotational shifts (including weekends)
Experience: Minimum 1 year (International Calling preferred)
About the Role
We are looking for skilled Customer Support Representatives to manage inbound customer interactions through voice, email, and chat channels. The role requires delivering high-quality customer service while ensuring process adherence and SLA compliance.
• Key Responsibilities
✔ Handle inbound customer interactions via calls, emails, and chats
✔ Resolve customer queries and complaints with empathy and accuracy
✔ Maintain accurate customer records in CRM systems
✔ Stay updated on products, tools, and processes
✔ Escalate complex issues as per defined escalation protocols
• Key Skills & Competencies
✔ Excellent written and verbal communication skills
✔ Strong customer-centric and problem-solving mindset
✔ Ability to multitask in a fast-paced environment
✔ Working knowledge of CRM tools & MS Office
✔ Flexible and adaptable to rotational work shifts
• Selection Criteria
✔ Minimum 1 year of BPO / Contact Center experience
✔ Fluent in English
✔ Graduate degree is mandatory
✔ Prior international or domestic inbound process experience preferred
✔ Must clear background verification and documentation compliance
Interested candidates, kindly go through the details and share your available time slot for evaluation/interview.
Job Types: Full-time, Permanent
Pay: ₹500,000.00 - ₹650,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Assistant Restaurant Manager- Connemara Coast
A fantastic opportunity to join the Food & Beverage Team at The Connemara Coast Hotel About The…
Full Time | Furbogh, Ireland
Apply 4 hours, 25 minutes ago
Best Wireless 1, Inc
Bilingual Sales Representative #149
As a Cricket Wireless Authorized Retailer, Best Wireless 1, Inc. continues to be a National leader …
Full Time | High point, United States of America
Apply 2 days, 6 hours ago
Mental Health Professional Ii - Intellectual And Developmental Disabilities (Waccamaw)
Job Responsibilities Are you passionate about making a real difference in people's lives? Join our …
Full Time | Sc, United States of America
Apply 5 days, 6 hours ago
Inside Sales Representative - On Site
Competitive Compensation – Impressive Benefits – Potential for Growth – Work/Life…
Full Time | Charlotte, United States of America
Apply 5 days, 6 hours ago
Sales Representative
Join the Steele North Star Chrysler Jeep Dodge Ram Team!Steele North Star Chrysler Jeep Dodge Ram, …
Full Time | San antonio, United States of America
Apply 1 week ago
General Manager
CLUB PILATES opened it's first studio in Calgary in November 2018. The studio is experiencing rapid…
Full Time | Calgary, Canada
Apply 1 week, 1 day ago
Keen Studio
Contractor Desk Associate / Junior Estimating Assistant
Amherst Supply Ltd. is looking for a motivated and detail-oriented Contractor Desk Associate / Juni…
Part Time | Amherstburg, Canada
Apply 1 week, 5 days ago
Intake And Administration Officer
Job no: 500478 Work type: Permanent Full Time Classification: Band 4 - Commencing at $73,796 pa Cat…
Full Time | Geelong, Australia
Apply 2 weeks, 1 day ago