Find Your Next Job

Customer Service Supervisor

Posted on June 19, 2025

  • Henderson, United States of America
  • 29131.0 - 33037.0 USD (yearly)
  • Full Time

Customer Service Supervisor

Apply to 500+ LinkedIn Jobs Automatically


Join our team and live the Ollie-tude!: (Ollie’s Core Values)

    • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
    • BE CARING- How do I treat others with courtesy, dignity, and respect?
    • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
    • BE COMMITTED- Operate with grit, passion, tenacity, and action.
    • BE GROWING- How do we get better every day?
    • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits:

    • Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
    • 401K, generous company match with immediate vesting.
    • Strong field sales career growth & talent development culture for top performers.
    • 20% associate discount on all Ollie's purchases.
    • Vast array of voluntary benefits.

The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience.

Primary Responsibilities:

  • Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
  • Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary.
  • Ensure that all product at the front end is merchandised per the visual merchandise standards.
  • Ensure that the front-end, entrance, and exterior of the building are maintained properly.
  • Ensure that front end operations, store standards, and company programs meet all operational expectations.
  • Assist with developing, evaluating, and supervising front end Associates.
  • Complete any additional responsibilities and/or duties as assigned.

Qualifications:

  • Minimum of one to two years’ retail experience in a mid-size to large retail service-oriented business preferred.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Must have a positive attitude and the ability to interact well with others.

Physical Requirements:

  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

Experience

Required
  • Cash handling

Motivations

Preferred
  • Peer Recognition: Inspired to perform well by the praise of coworkers
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


Caremark Ltd Caremark Ltd

Healthcare Assistant - Blanchardstown Area

Reports to Field Care Supervisor Summary of role To share with other staff in meeting the personal …

Full Time | Dublin 11, Ireland

Apply 16 hours, 46 minutes ago

Care & Support Worker With Company Car

Reports to Field Care Supervisor Summary of role To share with other staff in meeting the personal …

Full Time | Ashbourne, Ireland

Apply 16 hours, 46 minutes ago

Caremark Ltd Caremark Ltd

Care & Support Worker - Coolock & Donaghmede Area

Reports to Field Care Supervisor Summary of role To share with other staff in meeting the personal …

Full Time | Dublin 11, Ireland

Apply 16 hours, 46 minutes ago

Precise Parklink Inc. Precise Parklink Inc.

Customer Care Associate

Job Summary: The Customer Service Representative reports to the Team lead/Supervisor. The Customer …

Full Time | London, Canada

Apply 16 hours, 49 minutes ago

Marriott International Marriott International

Assistant Pastry Chef

JOB SUMMARY Exhibits creative baking and decorating talents by personally performing tasks while le…

Full Time | Ga, India

Apply 16 hours, 50 minutes ago

Johnson Controls Johnson Controls

Executive- Cash Application

Job details Employment Type: Full-Time Location: Gurgaon, Sector, India Job Category: Finance &a…

Full Time | Hr, India

Apply 16 hours, 50 minutes ago

Healthcare Services Group Healthcare Services Group

Prn Temporary Laundry Worker

Overview Role: PRN Temporary Laundry Worker Join Healthcare Services Group (HCSG) as a PRN (on-call…

Part Time | Bremen, United States of America

Apply 18 hours, 58 minutes ago

Healthcare Services Group Healthcare Services Group

Floor Tech

Overview Role: Floor Tech Join Healthcare Services Group (HCSG) as a Floor Tech, where you will pla…

Part Time | Flowery branch, United States of America

Apply 18 hours, 58 minutes ago