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Customer Service Technician

Posted on Dec. 5, 2024

  • Full Time

Customer Service Technician

DXP | HSE Integrated is hiring for a Customer Service Technician who will be responsible for the maintenance of electronic equipment.

This position will be located in our Fort McMurray, Alberta Station.

Responsibilities of the Customer Service Technician are, but not limited to:

  • Maintain / calibrate and repair, all electronic equipment including personal & portable monitors, wireless and area detection systems
  • Provide service and sales support relating to rentals and product orientation of personal monitors and gas detection equipment to HSE customers both in house and at customer locations
  • Dispatch and track HSE’s monitoring assets for field projects and rentals
  • Conduct field installations of electronic gas detection monitoring systems
  • Provide orientation, training and mentoring to field service staff on gas detection equipment
  • May be required to create sales quotes and work orders in SPIRA, for rentals or equipment sales.
  • Work collaboratively with other stations / departments on anticipated equipment requirements
  • Clean and organize the shop area, maintain parts inventory and electronic board repairs

Requirements:

  • High School Diploma
  • Experience performing general shop duties including the service and maintenance of equipment
  • H2S Alive and First Aid/CPR certifications
  • Valid Class 5 driver’s license with clean driver’s abstract
  • Mechanically inclined with the ability to work independently

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