Customer Service/Inside Sales Representative

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SB Simpson is hiring!

We are an Industrial Distributor that has been family owned and operated for over 60 years! We are in search of an outgoing customer service/inside sales person who can help us provide the SB experience by helping our customers get the products and services they need when they need them. In our industry, most of our customers 'needed it yesterday' and are looking for service with speed, urgency and accuracy.

Job Responsibilities:

• Handling customer requests via phone, email, and in person at our walk-in counter
• Sourcing products, quoting customers, entering orders
• Quote & order follow-up activities
• Some strategic outbound sales call initiatives

Skills and Qualifications:

• Computer skills - Enterprise Resource Planning (ERP)systems, Microsoft Office Suite including Outlook, excel and word .
• Full understanding of true customer service and a desire to provide that level of service.
• Takes initiative to learn new things and uses online tools to help expand their knowledge
• Excellent written and verbal communication skills
• Self-starting & self-managing
• Time management and organizational skills a must
• Ability to work well under pressure and maintain a high level of professionalism
• Knowledge of industrial supplies and equipment an asset
• Listening, patience, attention to detail, problem solving, and adaptability are requirements for success in the position

Job Types: Full-time, Permanent

Pay: From $46,000.00 per year

Benefits:

• Casual dress
• Company pension
• Dental care
• Extended health care
• Life insurance
• Paid time off
• Vision care

Work Location: In person