Find Your Next Job
Customer Success Executive
Posted on Jan. 5, 2026
- Ka, India
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
Asia
Bengaluru
Job Description
CSM will act as liaison between customers and internal Capillary teams. Client facing role that involved relationship management.
Job responsibilities include but are not limited to:
- Graduate with preferably 2-3 years of experience in customer support, account management experience or client servicing.
- Leverage product expertise and technical knowledge to delight customers.
- Work closely with Engineering and Product and Customer Success teams to solve customer problem statement
- Handle customer service requests over ticketing system
- Provide technical support and training to clients
- Drive the on-boarding of customers with Capillary products
- Share analytics, insights and best practices with customers.
- Contribute to creating online support documentation which helps other sub functions to manage customers.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
- Active listening and extremely empathetic
- Prompt action and consistent delivery
- Customer orientation and ability to adapt to different types of customers
- Ability to multitask and manage time effectively
Job Requirement
- Excellent understanding and communication skills(especially written)
- Knowledge of tools like Databricks, Jira, Postman etc. will be preferred
- Should be able to work on specific goals set on a monthly, quarterly and annual basis
- CRM experience preferred
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Smb Marketing Cloud Account Executive - Hebrew Speaker
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 m…
Full Time | Dublin, Ireland
Apply 19 hours, 23 minutes ago
Payments - Instrumentation & Metrics - Analytics Associate
JOB DESCRIPTION Are you a data professional who thrives on turning raw data into actionable insight…
Full Time | Ka, India
Apply 19 hours, 27 minutes ago
Guest Services Lead
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate f…
Full Time | Sydney, Australia
Apply 19 hours, 29 minutes ago
PREM Group
Meeting & Events Sales Executive
The Osprey Hotel This is your place. The Osprey Hotel, located in Naas, Co. Kildare is just 35 minu…
Full Time | Naas, Ireland
Apply 1 day, 19 hours ago
Digital Account Executive France & Benelux Market - French Speaking
Overview At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powe…
Full Time | Dublin, Ireland
Apply 3 days, 19 hours ago
Mba/Msc Leadership Internship 2026 Germany
DESCRIPTION Imagine transforming complex business challenges into innovative solutions while develo…
Full Time | Garbsen, Germany
Apply 3 days, 19 hours ago
Design Specialist - Injection (G)|
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relatio…
Full Time | Bolton, Canada
Apply 3 days, 19 hours ago
Design Specialist - Tooling Pet (G)|
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relatio…
Full Time | Bolton, Canada
Apply 3 days, 19 hours ago