Find Your Next Job
Customer Support Associate
Posted on Sept. 3, 2025
- Wb, India
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
We are looking for a Customer Support Associate who can handle customer queries, assist with orders, coordinate with vendors, and ensure a smooth customer experience from booking to delivery.
If you enjoy talking to customers, solving problems, and working in a fast-growing startup, this role is for you.
Key Responsibilities
- Handle customer queries via calls, WhatsApp, and emails
- Assist customers with order placement, modifications, and cancellations
- Coordinate with internal teams and vendors to ensure timely delivery of orders
- Resolve customer complaints politely and professionally
- Provide accurate information about products, pricing, and delivery timelines
- Maintain proper records of customer interactions and orders
- Follow up with customers to ensure satisfaction after service completion
Required Skills & Qualifications
- Good communication skills in English and Hindi (local language is a plus)
- Basic computer knowledge (Google Sheets, WhatsApp Web, email)
- Calm, patient, and customer-friendly attitude
- Ability to handle multiple chats/calls at the same time
- Freshers are welcome; prior customer support experience is a plus
What We’re Looking For
- Someone who can take ownership of customer issues
- Comfortable working in a fast-paced startup environment
- Willing to learn and grow with the company
Perks & Benefits
- Fixed salary + performance incentives
- Friendly work environment
- Opportunity to grow within the company
- Exposure to e-commerce, gifting, and event industry
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
Education:
- Bachelor's (Required)
Experience:
- Customer support: 2 years (Required)
Language:
- English (Required)
Work Location: In person
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Part-Time Sales Lead (Halifax Shopping Centre)
Job description As a Swatch Sales Lead, you will report to the Store Manager and will assist in all…
Full Time | Halifax, Canada
Apply 18 hours, 51 minutes ago
Horticulture Lead
Introduction: About Cann Group Limited Cann Group Limited is enhancing patients’ lives by developi…
Full Time | Mildura, Australia
Apply 18 hours, 53 minutes ago
Berkshire Mall - Seasonal Sales Associate
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last …
Part Time | Wyomissing, United States of America
Apply 21 hours, 3 minutes ago
Support Coordinator Ii - Ambulatory Float Pool - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Support Coordinator II serves as an intermediate-level support coordinator. As a part of the Ambula…
Full Time | Los angeles, United States of America
Apply 21 hours, 4 minutes ago
Tbr & Fleet Specialist North
TBR & Fleet Specialist North POSITION SNAPSHOT JobReq ID: 54682 Type of work: Hybrid Type of co…
Full Time | Vimercate, Italy
Apply 1 day, 18 hours ago
West Town Mall - Seasonal Sales Associate
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last …
Part Time | Knoxville, United States of America
Apply 1 day, 21 hours ago
Warehouse Associate/Forklift Operator
John M. Ellsworth Co., Inc. (JME), headquartered in Milwaukee, Wisconsin, is a leading distributor …
Full Time | Milwaukee, United States of America
Apply 1 day, 21 hours ago
Disabled Veteran Solutions
Remote Customer Advocate
Customer Advocate - Full-Time (Remote) Disabled Veteran Solutions (DVS) A Mission That Truly Matter…
Full Time | Augusta, United States of America
Apply 1 day, 21 hours ago