Find Your Next Job

Customer Support Executive

Posted on July 8, 2025

  • Gj, India
  • 0 - 0 USD (yearly)
  • Full Time

Customer Support Executive

Apply to 500+ LinkedIn Jobs Automatically


Organizational Overview:
  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.
  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match.
  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:
  • We are seeking a Customer Support Executive with 1-3 years of experience in Cloud Chat Support to join our team. The ideal candidate will be responsible for providing exceptional customer service and technical support to our clients through various communication channels.
  • Technically proficient with a strong understanding of software products and the ability to troubleshoot issues effectively. Adept at analyzing needs, identifying solutions, and ensuring client satisfaction in a fast-paced environment.
  • Team player with excellent communication and collaboration skills. Eager to contribute to a dynamic team and drive customer success within the hospitality industry or related sectors.

Roles and Responsibilities:
  • Respond to customer inquiries and provide technical support through chat, email, and phone.
  • Troubleshoot and resolve customer issues related to our cloud services.
  • Collaborate with other departments to ensure the timely resolution of customer concerns.
  • Maintain accurate records of customer interactions and transactions.
  • Identify and escalate priority issues to the appropriate team members.
  • Provide feedback to the product development team based on customer interactions.
  • Stay up-to-date on product knowledge and industry trends to better assist customers.
  • Should be able to work in rotational shifts and on holidays.

Top 5 Key Competencies:
  • Proven ability to communicate effectively and foster positive business relationships.
  • Strong relationship management and interpersonal skills.
  • Analytical mindset to evaluate customer health and engagement metrics.
  • Ability to work collaboratively across support and product teams.
  • Technical proficiency in SaaS solutions and familiarity with CRM tools (e.g., HubSpot, Salesforce).

Qualifications:
  • 1-3 years of experience in a customer support role, preferably in a cloud chat support department.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficiency in using customer support software and tools.
  • Bachelor's degree in a related field is preferred.

If you have a passion for helping customers and a strong technical background, we would love to hear from you. Join our team and make a difference in the lives of our clients.

Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


Anishinabek Employment and Training Services Anishinabek Employment and Training Services

Administrative Assistant – Thunder Bay

You are sincere in your passion to assist in the development of a skilled Indigenous workforce, thr…

Temporary | Thunder bay, Canada

Apply 15 hours, 11 minutes ago

Aim Group Aim Group

Marketing Executive

About UsAIM Cash & Carry is one of Ireland's most established Wholesalers to the Retail Trade. …

Part Time | Dublin 22, Ireland

Apply 1 day, 15 hours ago

Drink Botanicals Ireland Drink Botanicals Ireland

Operations Executive

Job Title: Operations ExecutiveLocation: Dublin 12Company: Drink Botanicals IrelandFULL TIMEAbout U…

Full Time | Dublin, Ireland

Apply 3 days, 15 hours ago

ALLWAYEX LOGISTICS SOLUTIONS PVT LTD ALLWAYEX LOGISTICS SOLUTIONS PVT LTD

Logistics Customer Service Executive

Job Title: Logistics Customer Service ExecutiveExperience Required: Minimum 1 YearLocation: Andheri…

Full Time | Mh, India

Apply 3 days, 15 hours ago

police department police department

Business Analyst

POLICE DEPARTMENT Posted On: 07/26/2025 Full-Time Location NYC-ALL BOROS Exam May Be Required Depar…

Full Time | New york, United States of America

Apply 3 days, 17 hours ago

MAYORS OFFICE OF CONTRACT SVCS MAYORS OFFICE OF CONTRACT SVCS

Project Manager, Data And Strategic Initiatives (Mons)

MAYORS OFFICE OF CONTRACT SVCS Posted On: 07/26/2025 Full-Time Location MANHATTAN No Exam Required …

Full Time | Manhattan, United States of America

Apply 3 days, 17 hours ago

The Foods of Athenry Ltd The Foods of Athenry Ltd

Sales & Marketing Executive

JOB DESCRIPTION : Sales & Marketing Executive Permanent / Full-Time positionLocation: Athenry, …

Full Time | Athenry, Ireland

Apply 4 days, 15 hours ago

CORPAVENUE CORPAVENUE

Customer Success Executive

Minimum 1 year of experience in customer support (Tech support-Troubleshooting Experience)Good comm…

Full Time | Hr, India

Apply 4 days, 15 hours ago