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Customer Support Specialist - Graphic Communications

Posted on March 25, 2026

  • Contract

Customer Support Specialist - Graphic Communications job opportunity

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Introduction:
Fujifilm Australia

Fujifilm is a market leader in the distribution, marketing and servicing of globally respected imaging, medical and graphics products. At Fujifilm we take personal pride in our solutions, products and service offerings and constantly seek to make a positive difference for our customers. Our brands are renowned worldwide for their high quality and innovation, catering to professionals and enthusiasts alike. Our group purpose is simple, yet powerful, and that is “Giving Our World More Smiles”.

Description:
We are seeking a self-motivated, talented, and aspiring individual looking for a new challenge to join our welcoming and friendly team. If you have customer service experience with a passion for ensuring customer needs are met, then this is the role for you!

The role:
  • Regularly check-in with customers to discuss and resolve issues, and discuss forecasts/required inventory.
  • Review customer indent items on a monthly basis and supply customer or sales team with consignment count and process consignment sheets.
  • Assist with the creation of letters to communicate change in prices across all product categories.
  • Maintain customer prices lists, including those of distributors.
  • Assist in communication with the relevant stakeholder for new projects and assist with project documentation and processes.
  • Support the Fujifilm Australia Business Management System (review/update customer, ordering or processing documents, monitor existence of documented policies/procedures that adequately meet current certification standards, etc.)
Your skills and experience:
  • Tertiary qualifications in business, management or a related field (desired).
  • Experience or knowledge working with Salesforce (desired).
  • Proficient in Microsoft applications including Excel and Word.
  • Clear verbal and written communication skills (able to communicate product codes and sizes clearly over the phone).
  • Comfortable with numbers (prices, discounts, credits, etc).
  • Strong administration and organisational skills.
  • Attention to detail.
In return we offer:
  • Competitive salary, including a fully maintained company car and additional incentives.
  • A culture that encourages innovation and provides career opportunities.
  • Flexible/hybrid work practices tailored to your needs.
  • A friendly and supportive team.
If you're ready to drive success in a dynamic and fast-paced environment, apply now to join our team and make a significant impact within Fujifilm Australia!

Fujifilm celebrates diversity and we are committed to having a culture as diverse as our company and its products. Difference is valued and celebrated as it is what helps us innovate. We are an equal opportunity employer and treat all employees and potential employees fairly. Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us, and we will be happy to assist.

For this role, only those candidates with the eligible right to work in Australia will be considered.

FUJIFILM Australia kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

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