Customer Support Specialist (Remote)

About the Role:
Are you passionate about helping others and looking to kick-start your career in customer support? We’re seeking friendly, detail-oriented individuals to join our growing team as Customer Support Specialists. This is a fully remote, entry-level role with paid training provided.

What You'll Do:

• Respond to customer inquiries via email, chat, and/or phone in a professional and timely manner
• Resolve issues by providing accurate information and solutions
• Collaborate with internal teams to escalate and follow up on complex problems
• Maintain customer records by updating account information
• Ensure a high level of customer satisfaction

What We're Looking For:

• Excellent communication skills (written and verbal)
• Empathy, patience, and a problem-solving mindset
• Tech-savvy and comfortable navigating multiple systems
• Ability to work independently in a remote environment
• No prior experience required — just a willingness to learn!

Requirements:

• High school diploma or equivalent (some college is a plus)
• Reliable internet connection and a quiet workspace
• Available to work flexible shifts, including some weekends or evenings

What We Offer:

• Competitive hourly pay
• Fully remote work-from-home setup
• Paid training and ongoing development
• Health, dental, and vision benefits (for full-time employees)
• Growth opportunities within the company

Join Us Today!
If you're eager to learn, grow, and support customers in a meaningful way, we’d love to hear from you. Apply now and start your remote career journey with us!

Job Type: Full-time

Pay: $47,908.00 - $72,130.00 per year

Benefits:

• Flexible schedule
• Work from home

Shift:

• Day shift

Work Location: Remote