Data Analysis Officer

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Introduction:
Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation.

Our vision is safety, support and respect for all victim-survivors of domestic and family violence.

Our practice is trauma-informed and guided by evidence. We provide services to all victim-survivors and recognise that most of our work is dedicated to the needs of women and children which reflects the gendered nature of domestic and family violence.

Description:
We are looking for a Full Time Data Analysis Officer to join our team and support evidence-based decision-making across the organisation. This role is perfect for someone who thrives on translating complex data into actionable insights and is passionate about contributing to the safety and wellbeing of individuals and families.

Our Data Analysis Officer will conduct, collate, and analyse data to support operational and strategic objectives at Safe Steps. Working closely with internal and external stakeholders, you’ll ensure data integrity, develop meaningful reports, and provide insights that strengthen service delivery and organisational outcomes.

Pay Level: SCHADS Level 6

Contract Type: Maximum Term, Full time

KEY RESPONSIBILITIES

Analyse client data, demographics, and service usage to support operational decisions.
Develop and maintain data collection and reporting frameworks.
Prepare daily, weekly, monthly, and annual data reports.
Support the organisation’s evidence-based approach through accurate and reliable data insights.
Collaborate with internal teams and external partners to maintain data accuracy and accountability.

Skills and Experiences:
KEY SELECTION CRITERIA

Tertiary qualifications in Data Science or equivalent or demonstrated experience in data analysis.
Proven understanding and application of quantitative and qualitative analysis.
Advanced Microsoft Office and Power BI skills.
Experience working with client management data systems and reporting tools.
Strong attention to detail and ability to manage multiple priorities.
Current Working with Children Check and willingness to undergo a National Police Check.

WHY JOIN US?

Contribute to a vital mission supporting victim-survivors of family violence.

Enjoy salary packaging benefits to maximise your take-home pay.

Be part of a collaborative and purpose-driven workplace.

INTERESTED? APPLY TODAY!

If this sounds like the role for you then click 'Apply Now' to submit your application.

Applications will be assessed as they are received and may close early once a suitable candidate is found.

Your application will not be considered unless you provide a cover letter responding to the key selection criteria (maximum 2 pages of text) and a brief Resume.

Safe Steps is an organisation committed to an inclusive and accessible workplace for all. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, those from diverse cultural, linguistic, and religious backgrounds, all ages, LGBTQIA+ people, and those with a diversity of experiences.