Day Opportunities Regional Coordinator

CCoI Day Supports are delivered across the southeast (Some of our current location areas are Carrick-On-Suir, Grangemockler, Callan, Thomastown, Jerpoint)

The Day Opportunities Regional Coordinator is responsible for the leadership, management, and co-ordination of a range of community locations, programmes, and additional responsibilities.

The Day Opportunities Regional Coordinator is a key role in the leadership structure of the organisation and is responsible for promoting person-centred thinking and practice in all models of support.

The person will work collaboratively with the Head of Services, Area Service Managers, Person's in Charge, and other colleagues.

This job description indicates the main functions and responsibilities of the post and is subject to review and amendment in the light of changing circumstances and may include other duties and responsibilities, as may be determined from time to time.

Duties & Responsibilities

Day Opportunities Regional Co Ordinator are key drivers in the CCOI's efforts to ensure the people supported CMSN have the best possible life.

The duties and responsibilities of the post include but are not limited to the following:

• Ensuring that teams under their direction are effective and efficient in delivering supports as identified through the person-centred service design.
• Collaborating with teams to identify barriers or challenges. Support stakeholders in identifying solutions to the challenges that arise.
• Direct management and co-ordination of effective service delivery
• Management of processes related to supporting individuals and families.
• Guiding services in a manner that supports a model of best practice and promote initiatives for improvements.
• Planning and reviewing all staffing requirements on a regular basis.
• Ensuring effective and efficient service delivery through team planning and the monitoring of Key Performance Indicators
• Ensuring all relevant organisational and national policies, processes, and procedures are implemented and adhered to

Key Outcomes

There are a specific number of responsibilities that relate to our expectations of a Day Opportunities Regional Co Ordinator

• Work with Teams to ensure that every individual is being supported to voice their wishes and preferences.
• Ensure Programme models are championing the person's right to experience a meaningful life; and ensuring the implementation of supports are compliant with the expectations expressed by individuals.
• Ensure that positive relationships with all individuals, their families and other stakeholders are evident across programmes.
• Ability to oversee and implement crisis planning and to address challenging situations effectively.
• Work with Teams to oversee that each person has a Person-Centred plan, and that Person Centred plans, records and actions are up to date.
• Work with Teams to ensure New Directions standards are being worked on across programmes and EASI tool paperwork is completed for HSE returns.
• Work with Teams to ensure necessary audits are completed in Service locations, as per organisational policy and New Directions standards/ regulations and to oversee the implementation of identified audit actions.
• Provide supervision and mentoring to Team Leaders/ Activity leaders (lands, social enterprise, Arts etc) to ensure programmes are on track and are working effectively; and to support programme development and reworking, where necessary.
• Work with Teams to ensure Incident, Safeguarding and Risk Assessment procedures are followed to mitigate risk and support individuals in their life choices.
• Oversee Programme budgets, and work with Teams around budget planning and ensuring petty cash systems are working effectively and any discrepancies are addressed.
• Work in consultation with others in CCOI around communication with Government Departments, Health Service Executive, Media.
• Participate in/ develop and lead improvement initiatives to include compliance with National Standards, service monitoring, evaluations, and audit.
• Conduct Performance Reviews, coaching and supervision meetings with staff in all locations.
• Ensure objectives are aligned with CCOI operational Plans, the will and preferences of CMSN are achieved and are measured by the presence of key performance indicators.
• Ensure there is an effective review and enhancement plan with subsequent implementation and co-ordination of recommended and approved improvement initiatives.
• Ensure both compliance with annual budget allocation as well as identified resource challenges and opportunities in addressing changing needs and associated areas of reform. Oversee effective financial planning and budget variance analysis.
• Ensure all areas under their remit meet regulatory and quality assurance accreditation compliance standards.

Personal Competencies -

• Excellent communication skills with proven ability to develop positive relationships with a variety of stakeholders.
• Demonstrated understanding of a human rights-based approach to supporting people with disabilities
• Work effectively on own initiative and ability to work to deadlines.
• Work as a collaborator; be highly motivated, enthusiastic, and capable of using their initiative.
• Demonstrate conflict management skills with the ability to challenge poor performance.
• Strong understanding and track record in building social capital and achieving socially valued roles for people with intellectual disabilities.
• Strong leadership background with a record of achievement in leading teams in the social care sector
• High level of critical reasoning ability (verbal, numerical and conceptual)
• Track record in planning and organising in complex environments.
• High level of creativity and innovation in problem solving
• Exceptional inter-personal skills
• Ability to use standard computer software for word processing, spreadsheets, databases as well as standard social media platforms e.g., LinkedIn, Facebook, Twitter
• Demonstrate tact & diplomacy in representing the CCOI.

Competencies -

• Human Rights Based Approach
• Resilience, Positive Attitude & Openness to Change
• Effective Communication & Working Relationships
• Planning, Organising & Prioritising
• Leadership

Qualifications, Knowledge & Experience

Must have:

• QQI Level Bachelor of Arts in Applied Social Studies (Disability) or equivalent to the NFQ8 or Degree in Social Care
• Have at least 4 years' experience, period of which should be in a Leadership role in the Social Care Sector
• Experience leading a team to support adults with Intellectual Disabilities and/or Autism.
• An understanding of CCOI's Vision, Values, Ethos and Mission and a positive vision for the future
• Have a good knowledge of the New Directions standards and EASI tool process.
• Have excellent interpersonal and communication skills.
• Have experience of Coaching and Mentoring staff, and encouraging problem solving behaviour in teams
• Have experience of managing stakeholder relationships, to maximize meaningful opportunities available to the people we support.
• Have a commitment to ongoing career development and a willingness to undertake leadership training and mentoring.
• Be flexible to work across Service locations in the southeast area.

Desirable:

Post graduate qualification ideally in Social Care Management or Management Qualification

What we offer:

Competitive salary

Pay scales

Career progression opportunities

Work/life balance

Paid annual leave

Refer a friend scheme

Employee Assist Programme offering advice and counselling

Death in Service Benefit

Paid mandatory training

Paid travel expenses

Details of the Role:

Salary Scale: €52,168- €60,922

Location: Regional Office Ballinagrana, Carrick-on-Suir, Co. Tipperary E32 PA44

and will include travel to CCoI service locations

Contract: Permanent - Fulltime 40 hours

Closing date: 5pm on Friday 13th December 2024

Candidates shortlisted will be contacted for immediate interviews

Please note all posts are subject to Garda Vetting, relevant Police clearance for any country of residence of over 6 months from the age of 18 and reference checking

Camphill is an equal opportunities employer