Day Services Support Worker Castlebar, Co Mayo

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Posted Date: January 8, 2026
Mayo | f, full time, Permanent
What is the position?

You will be a permanent full time Support Worker in our Day Service in Castlebar.

As a Support Worker you will provide a professional, high quality and safe service to people with additional needs – working as part of a team and in consultation with each service user. You will make sure all of the client’s needs are met in a completely individual way, and as an ambassador of Resilience’s values, you will represent.

Location: Castlebar, Co Mayo
Type of contract: Full time (35hours)
Hours of work: Monday to Saturday Day hours

About Resilience

Since 2011 high-growth Irish company Resilience has continued to lead the way in transforming health and social care in Ireland. Our essence is to help build resilience in the people we support to bring the possible to life.

Our Social Care division is providing progressive Residential, Day and Outreach Services for people with Disabilities and Autism – Helping people to realise their potential. We’re looking for passionate people to join our Permanent Team and build a future in rewarding work that truly changes lives. You’ll enjoy a supportive environment that helps you realise your own potential, and with access to upskilling and best practice training you’ll grow and develop your career.

Education
QQI Level 5 qualification (Essential) – Qualification in Health & Social Care, Childcare, Pre-Nursing, Youth & Community or a related discipline.
Willingness to continue learning and engage in mandatory and role-specific training.
Good understanding of safeguarding, dignity and professional boundaries.
Excellent command of spoken and written English.

INRH

Experience
Experience (work or placement) supporting individuals in social care, disability or a related setting.
Experience assisting with activities of daily living in a respectful, person-centred way.
Experience working as part of a team within a structured service or care environment.
Ability to follow care plans, routines, policies and procedures consistently.
Experience maintaining accurate records and documentation (or readiness to develop this skill).
Key Responsibilities
Empower service users to live fulfilling and independent lives.
Support the development and delivery of person-centred plans / individual support files.
Act as Key Worker as assigned, taking the lead as advocate, liaising with families, arranging appointments, developing and implementing goals, and maintaining documentation.
Provide personal and intimate care, respecting privacy and dignity at all times.
Provide physical assistance in line with Patient Manual & Handling training.
Administer medication in line with policy and procedure.
Transport service users to access community activities, appointments, and daily living requirements.
Support daily household duties (e.g., cooking, laundry, cleaning, shopping) and contribute to upkeep of services.
Support service users with managing daily finances and ensure safekeeping of service user and house monies.
Develop community partnerships to foster active citizenship and engagement in line with service user goals.
Complete all daily documentation accurately and promptly.
Report and record all safeguarding concerns, allegations, accidents, and incidents in line with policy and legislation.
Maintain professional communication and relationships with service users, families, colleagues, and stakeholders.
Implement safe work practices, follow daily planner tasks, and report potential hazards.
Positively and actively engage in team meetings, supervisions, training, and team events.
Work flexibly across a 24/7 service model, including day, evening, weekend, and outreach supports.
Uphold company policies, professional standards, and values at all times.
Benefits
Develop and progress your career through fully funded additional training and development.
Enjoy market leading rates of pay
Discounted health insurance with our healthcare provider.
Earn from our paid Refer-a-Friend scheme.
Fuel discount scheme
Pay increment after 12 months

Resilience is proud to be an equal opportunity employer