Delivery Driver - Contract

Tailor Your Resume for this Job

Contract Delivery Driver & Operations Crew

University Firewood | Toronto & GTA

University Firewood is looking for a reliable, hard-working Contract Delivery Driver & Operations Crew Member to join our team.

Our philosophy is pretty simple: we take our work seriously, but we don’t take ourselves too seriously.

We work with trucks, heavy equipment, chainsaws, firewood, and trees—so safety, good judgment, and following our processes matter. At the same time, we believe work should be enjoyable, customers should be treated well, and a good crew should be able to have some fun while getting the job done.

This is a hands-on role involving firewood delivery, equipment operation, yard work, customer service, and occasional tree-service support.

What You’ll Be DoingFirewood Delivery & Customer Service

You’ll deliver firewood to residential and commercial customers throughout the GTA using our Ford F-550 delivery trucks.

Depending on the order, you’ll dump, carry, and/or stack firewood according to the customer’s instructions and our company standards.

You’re also the face of University Firewood when you arrive at a customer’s home or business. We expect friendly, respectful, and professional communication. Treat the customer’s property like you’d want someone to treat your own.

If something doesn’t go according to plan, don’t hide it. Customer complaints, property concerns, delivery issues, or other problems should be communicated to management promptly so we can make things right.

Trucks & Equipment

Safely and efficiently operate company vehicles, including Ford F-550 trucks, in accordance with company procedures.

This includes responsibility for the safe operation of the truck and dump box and completing appropriate vehicle and equipment checks.

You’ll also operate our John Deere skid steer to load firewood and move wood and materials around the yard.

Depending on the work being performed, you may also operate or assist with:

· Wood splitters

· Wood chippers

· Chainsaws

· Axes and splitting tools

· Pruning tools

· Other forestry, firewood-processing, and related equipment

All equipment must be operated in accordance with company safety procedures and operating standards. We like our firewood split—not our equipment.

Firewood & Yard Operations

The job isn’t just driving.

You’ll help load and unload service vehicles, move and store firewood, handle tree wood and logs, process wood, organize materials, and keep our yard and equipment ready for the next day’s work.

The work is physical. You must be capable of safely lifting and carrying at least 50 lbs and performing repetitive physical work, including carrying and stacking firewood.

Tree-Service Support

From time to time, you’ll also assist our tree-service operations.

This can include providing ground support to tree crews, handling wood and brush, using appropriate tools and equipment, and safely supporting climbers performing at-height tree work.

Tree-care activities must be performed in accordance with company standard operating procedures, safety requirements, and the direction of the crew lead or supervisor.

Records, Payments & Operations

Good operations depend on good information.

You’ll be expected to accurately maintain records relating to:

· Deliveries and services performed

· Customer information

· Payments received

· Operational or equipment issues

· Incidents or safety concerns

· Hours worked and time sheets

You may also collect and document customer payments, including cash payments, and remit them according to company procedures.

The role may also include ordering or picking up operational supplies when required.

Requirements

To succeed in this role, you should have:

· Physical ability to lift, carry, move, deliver, and stack firewood, including loads of at least 50 lbs

· Physical ability to lift, move, process, and store logs, tree wood, and related materials

· Ability to safely drive and operate company service vehicles

· Ability to safely operate an F-550 or similar commercial vehicle

· Ability to load and unload firewood, tree wood, equipment, and supplies

· Ability to safely operate, or be trained to operate, a skid steer

· Ability to safely operate wood splitters, chippers, chainsaws, axes, pruning tools, and related equipment where trained and authorized

· Ability to safely provide ground support to tree climbers and crews performing at-height work

· Ability to follow company standard operating procedures, safety requirements, and instructions

· Ability to maintain accurate service, delivery, payment, operational, and time records

· Ability to responsibly handle digital, online, and cash payments

· Good oral and written communication skills

· Friendly and professional customer-service skills

· Reliability, punctuality, and the ability to work independently

· Good judgment and willingness to communicate problems rather than ignore them

· Ability to maintain confidentiality and demonstrate honesty and trustworthiness

Key Duties & Responsibilities

The Contract Delivery Driver & Operations Crew Member will:

1. Safely operate company service vehicles, including F-550 delivery trucks and dump boxes.

2. Safely operate the John Deere skid steer for loading, unloading, and moving firewood and other materials.

3. Load and unload service vehicles with firewood, equipment, and supplies.

4. Deliver, carry, dump, and stack firewood according to customer instructions and company standards.

5. Communicate with customers in a friendly, respectful, and professional manner.

6. Promptly report customer complaints, delivery problems, property concerns, and other issues to management.

7. Assist with processing, moving, and storing firewood, logs, and tree wood.

8. Provide tree-care and ground-support services in accordance with company procedures and the direction of the crew lead or supervisor.

9. Safely support tree climbers and other crew members during at-height tree work.

10. Operate approved wood-processing, tree-care, and forestry equipment when trained and authorized to do so.

11. Maintain accurate operational, delivery, customer, payment, and time records.

12. Collect, document, safeguard, and remit customer payments in accordance with company procedures.

13. Order or pick up necessary operational supplies when directed.

14. Immediately report observed hazards, unsafe conditions, incidents, equipment problems, or safety concerns to a supervisor or management.

15. Perform other reasonable duties related to firewood, tree-care, delivery, and yard operations as assigned by the Company.

How We Work

Our customers aren’t just buying firewood. They’re buying the expectation that the right product will arrive when promised, be placed where requested, and that their property will be treated with respect.

That means the little things matter.

Show up. Be safe. Follow the process. Communicate. Respect the customer. Take care of the equipment. Finish the job.

We expect everyone on our team to take responsibility for their work and speak up when something isn’t right.

But we’re also a small, practical team. We work outside, work hard, help each other out, and try to enjoy the day.

Pay: $27.50-$30.00 per hour

Expected hours: 40.0 – 60.0 per week

Work Location: In person