Dental Assistant / Receptionist

Tailor Your Resume for this Job

Job description:

We are seeking a friendly, organized, and reliable Dental Receptionist/Assistant to join our team. This dual-role position combines front desk responsibilities with clinical support to help ensure an efficient, welcoming, and high-quality experience for our patients. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced dental practice.

Dental Receptionist:

• Welcome and check in patients in a professional and friendly manner.
• Answer incoming phone calls, emails, and patient inquiries.
• Schedule, confirm, and manage patient appointments.
• Verify insurance information and process patient payments.
• Maintain accurate patient records and update personal and medical information.
• Coordinate with the dental team to ensure an efficient daily schedule.
• Manage recall and appointment reminder systems.
• Maintain a clean, organized, and professional reception area.

Dental Assistant:

• Prepare treatment rooms before and after patient appointments.
• Assist the dentist during examinations and procedures
• Sterilize and maintain instruments and equipment according to infection control standards.
• Take and develop dental radiographs
• Prepare dental materials and instruments for procedures.
• Provide patients with post-treatment instructions and oral hygiene education.
• Monitor inventory and restock clinical supplies as needed.
• Ensure compliance with workplace health, safety, and infection prevention protocols.

Qualifications

• Previous experience in a dental office is an asset.
• Knowledge of dental terminology and procedures.
• Experience with dental practice management software
• Strong computer and administrative skills.
• Excellent communication and customer service skills.
• Ability to multitask and work effectively in a team environment.
• Dental Assisting education or certification preferred.

Skills

• Excellent interpersonal and communication skills.
• Strong organizational and time-management abilities.
• Professional and compassionate patient care.
• Attention to detail and accuracy.
• Ability to maintain patient confidentiality.
• Problem-solving and critical-thinking skills.
• Positive attitude and willingness to learn.

We are committed to providing exceptional patient care and creating a welcoming environment for every patient. If you are passionate about customer service, enjoy working in healthcare, and thrive in a collaborative team setting, we encourage you to apply.

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Work Location: In person

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Application question(s):

• Have you worked in a dental office before?
• Do you live within a reasonable distance from the job location?
• Do you have Canadian citizenship or PR status?

Work Location: In person