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Dental Front Desk Associate

Posted on July 5, 2025

  • Roanoke, United States of America
  • 18.0 - 22.0 USD (hourly)
  • Full Time

Dental Front Desk Associate

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Job Summary
Henritze Dental Group & Affiliates | Full Time, Non-Exempt | Reports to: Office Lead | Position is 100% in-office at assigned location.

Henritze Dental Group is a patient-centered dental practice committed to providing exceptional dental care in a friendly, welcoming environment. The Front Desk Associate is a detail-oriented, organized, and compassionate individual and is the first point of contact for our patients to help ensure a smooth and positive experience for every visit.

Duties

  • Greet patients and all visitors warmly and ensure a welcoming and professional front desk environment
  • Answer phone calls, schedule and confirm appointments, manage calendars for dental providers
  • Collect and verify patient information, including insurance details and medical history updates
  • Process payments, issue receipts, and handle billing inquiries
  • Maintain accurate patient records in our dental software system (Denticon)
  • Ensure compliance with HIPAA and patient confidentiality guidelines
  • Handle patient concerns with professionalism and direct issues to appropriate team members
  • Support the dental team with administrative tasks as needed

Requirements

  • High school diploma or equivalent required; additional administrative or dental certifications a plus
  • Strong communication and interpersonal skills
  • Detail-oriented with excellent organizational and time management abilities
  • Professional demeanor and a customer-service mindset
  • Previous experience in a dental or medical front office preferred
  • Familiarity with dental terminology and insurance processes
  • Proficiency in dental software systems and Microsoft Office Suite
  • Ability to multitask in a fast-paced environment

Join our team as a Front Desk Associate where you can make a difference in the lives of our patients while developing your career in the healthcare field!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Commute:

  • Roanoke, VA 24018 (Required)

Ability to Relocate:

  • Roanoke, VA 24018: Relocate before starting work (Required)

Work Location: In person


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