Dental Front Desk Receptionist

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Overview
We are seeking a team player with a positive attitude to join our dynamic team. The ideal candidate should have dental experience, but we are willing to train the right person. We are a multi doctor, fast paced practice requiring a capacity to be able to do several things at once. You must be willing to have a desire to grow and improve in your role.

Duties

• Greet patients warmly and assist them with check-in and check-out procedures.
• Manage appointment scheduling and confirm patient visits efficiently.
• Handle incoming calls, emails, and inquiries with professionalism.
• Maintain patient records in compliance with HIPAA regulations.
• Assist in the preparation of care plans and documentation as needed.
• Process insurance claims and verify patient eligibility.
• Utilize office management software, including Soft Dent through Carestream, for patient data entry and retrieval.
• Ensure the front desk area is organized, clean, and welcoming at all times.
• Collaborate with dental staff to ensure smooth operation.

Qualifications

• Previous experience in a dental office setting is preferred.
• Familiarity with dental terminology is preferred.
• Strong organizational skills with attention to detail in managing multiple tasks.
• Excellent communication skills, both verbal and written.
• Ability to maintain confidentiality in accordance with HIPAA guidelines.
• A positive attitude and a commitment to providing outstanding patient care.

Join us in delivering exceptional service to our patients while contributing to a positive work environment!

Job Type: Full-time

Benefits:

• 401(k)
• Bereavement leave
• Dental insurance
• Employee discount
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off
• Uniform allowance
• Vision insurance

Ability to Commute:

• Ann Arbor, MI 48108 (Required)

Work Location: In person