Dental Office Receptionist/Insurance Coordinator

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Shen Dental Care is a dedicated dental practice committed to providing exceptional oral health services. We value patient care, professionalism, and a friendly environment to ensure our patients receive the best possible experience.

Join Shen Dental Care as a full time Dental Receptionist/Insurance Coordinator in our dental practices located in Villa Park and Mount Prospect. In this vital role, you will be the first point of contact for patients, managing appointments, insurance verification, and providing excellent customer service to support our mission of delivering top-quality dental care.

Responsibilities and Qualifications:

• Schedule and confirm patient appointments efficiently.
• Verify insurance coverage and process claims accurately.
• Maintain patient records in compliance with HIPAA regulations.
• Assist with billing and collections to ensure smooth financial operations.
• Provide exceptional customer service and address patient inquiries.
• Coordinate with dental staff to ensure seamless daily operations.
• Keep the reception area organized and welcoming.
• 1+years of experience of dental insurance verification and billing procedures.
• Proficiency in EMR/EHR systems such as Eaglesoft, Dentrix, or similar.
• 1+ years of knowledge of HIPAA regulations and dental terminology.
• Excellent communication and interpersonal skills.
• Bilingual abilities are a plus.
• Ability to multitask and stay organized in a fast-paced environment.

We look forward to having you join our team!

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

Benefits:

• Employee discount
• Free parking
• On-the-job training
• Paid time off

Experience:

• Dental office: 1 year (Required)
• Dental terminology: 1 year (Required)

Work Location: In person