Dental Receptionist / Insurance Coordinator

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Dental Insurance Coordinator / Receptionist

Southern Pines Dental is seeking a friendly, organized, and motivated Dental Insurance Coordinator / Receptionist to join our team in Arcadia, LA.

We are a family-focused dental practice committed to providing caring, comfortable dentistry for patients of all ages. We are looking for someone who enjoys helping patients, provides excellent customer service, and thrives in a team-oriented environment.

Responsibilities

• Greet and check in patients with a welcoming attitude
• Answer incoming phone calls and assist patients with scheduling and questions
• Schedule appointments and help manage the daily doctor and hygiene schedules
• Verify dental insurance eligibility and benefits prior to appointments
• Assist patients with insurance-related questions and coverage information
• Submit, track, and follow up on dental insurance claims as needed
• Communicate with insurance companies regarding patient benefits, claim status, and outstanding claims
• Collect payments and discuss financial arrangements with patients
• Help maintain an efficient and organized front office

Qualifications

• Previous dental front office, insurance coordination, or receptionist experience preferred
• Knowledge of dental insurance verification, insurance benefits, and claims processing preferred
• Experience with Eaglesoft is a plus, but we are willing to train the right candidate
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Bilingual (English/Spanish) is a plus

Compensation & Benefits

• Competitive pay: $17–$20 per hour, based on experience
• Dental benefits
• Paid Time Off (PTO)
• Paid Sick Leave
• 401(k) with company match
• Uniform allowance

Schedule

Full-Time

Monday – Thursday, 8:00 AM – 5:00 PM

Work Location

In person – Arcadia, LA

We are looking for a dependable team member who will create a positive first impression for our patients and work closely with our team to provide outstanding service and care. We'd love to hear from you!

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Uniform allowance

Work Location: In person