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Deputy Director Of Human Capital - 711010
Posted on April 12, 2025
- New York, United States of America
- 66062.0 - 100000.0 USD (yearly)
- Full Time

- CONSUMER AND WORKER PROTECTION
- Full-Time
- Exam May Be Required
Job Description
**This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. **
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to educate consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.
DCW is seeking a dynamic and highly motivated professional to serve as its Deputy Director of Human Capital/ Principal Administrative Associate.
Reporting directly to the Director of Human Capital, the Deputy Director will play a pivotal role in overseeing and enhancing all aspects of human resources functions, including employee services, recruitment, workforce development, labor policy, and long-term leave management. This position requires a strategic thinker with a strong commitment to fostering a positive and compliant workplace culture.
Responsibilities include, but are not limited to:
- Assist the Director of Human Capital in planning, directing, and coordinating HR services and activities, ensuring alignment with DCP's mission and objectives.
- Oversee and process high-level personnel transactions, including promotions, salary adjustments, and civil service appointments, ensuring accuracy and compliance with applicable policies.
- Develop and deliver a range of training programs, workshops, and seminars focused on leadership development, performance management, employee relations, and compliance with labor
- Lead recruitment efforts by developing innovative community outreach initiatives, attending job fairs, and collaborating with educational institutions to attract a diverse pool of qualified candidates.
- Collaborate with oversight agencies and unions to ensure adherence to all applicable laws, regulations, and internal policies. Regularly review and update HR policies to reflect best practices and legal requirements.
- Serve as a point of contact for employee relations issues, providing guidance and support to supervisors and staff to foster a positive work environment.
- Assist in the development and implementation of performance appraisal systems, providing training and support to supervisors in conducting effective performance evaluations.
- Utilize HR metrics and data analytics to assess the effectiveness of HR programs and initiatives, preparing reports for senior management as needed.
- Participate in labor negotiations and manage labor relations matters, ensuring compliance with collective bargaining agreements and addressing labor-related issues promptly.
- Lead efforts to integrate HR technologies that streamline processes, enhance data management, and improve overall HR service delivery.
PRINCIPAL ADMINISTRATIVE ASSOC - 10124
Minimum Qualifications
1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
Preferred Skills
Preferred Skills - Proven ability to lead and supervise HR teams, foster collaboration and ensuring efficient HR operations. - Exceptional verbal and written communication abilities, crucial for effective interaction with employees at all levels and for delivering training sessions. - Strong capability to analyze HR data, identify trends, and develop strategic solutions to complex HR issues. - In-depth understanding of federal, state, and local labor laws and regulations, ensuring organizational compliance. - Experience in planning, executing, and evaluating HR projects, ensuring alignment with organizational goals and efficient resource utilization.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Shortlist
- Experience Level:Experienced (Non-Manager)
- Category:Administration & Human Resources
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