Deputy Manager

Location

Various locations- Kilkenny, Galway, Wexford

Full job description

Multiple Duty Manager roles

Key Responsibilities

Operational Management: Assist with managing the overall operations, including welcoming a safe, secure and welcoming environment for residents and staff.

Policies and Procedures: Develop and implement policies and procedures, ensuring alignment with national standards and relevant legislation.

Resident Welfare: Build a welcoming and inclusive environment that respects cultural diversity, ensuring residents feel safe, supported, and valued. Facilitate community activities and programs to promote social integration, skill-building, and well-being among residents. Manage resident’s complaints and concerns effectively.

New Arrivals: Assist with the intake process, including assessing the needs of new arrivals, co-ordinating their placement within the centre, and ensuring the provision of essential services.

Collaboration: Collaborate with external organisations, government agencies, and community stakeholders to establish partnerships, secure resources, and enhance support networks for residents.

Key Skills and Competencies

Strong Communication Skills: Ability to communicate clearly and effectively with a diverse group of residents and different staff roles.

Compassion and Empathy: Strong interpersonal skills with the empathise and effectively communicate with individuals with diverse cultural backgrounds.

Leadership Skills: Possess strong leadership skills including effective relationship building and decision making.

Problem-Solving Skills: Ability to handle resident issues calmly and efficiently, using problem-solving skills to find effective resolutions.

Team Player: Collaborate with other staff members to achieve shared goals.

Organisational Skills: Strong organisational abilities to manage administrative tasks, maintain accurate records, and handle multiple queries simultaneously.

Qualifications and Experience

Experience: Relevant experience in social care, community development or humanitarian assistance is essential.

Educational Background: Qualification in social care or equivalent is required.

Knowledge: Understanding of the policies and procedures of the National Standards and HIQA standards. Understanding of mental health issues, medical, social care, social welfare systems and social care, social welfare systems, child welfare and protection and youth work.

Technical Skills: Proficiency in basic IT tools (word, excel, powerpoint, and email systems)

Language Skills: Proficiency in English is required.

Additional Information

• 45 hour working week
• Salary dependent on qualifications and experience
• Employment is subject to Garda Vetting clearance

Job Type: Full-time

Work Location: In person

Apply with: CV and cover letter.

Job Type: Full-time

Work Location: In person

Application deadline: 03/01/2025