Find Your Next Job

Deputy Store Manager (F/M/D) - Amsterdam Schiphol

Posted on April 24, 2025

  • Full Time

Deputy Store Manager (F/M/D) - Amsterdam Schiphol

Job responsibilities

Management

  • Lead by example in both operations and client interactions.
  • Stay active on the sales floor, providing real-time coaching and feedback to improve the Bvlgari selling experience, ensuring client centricity, an omnichannel approach, memorable experiences, and strong business performance.
  • Act as people manager by proactively planning one-to-one meetings to offer feedback, developing action plans, and setting personal targets, to support the performance management.
  • Overcomes team complaints, objections and requests (products) in a confident and positive way.

Client Engagement

  • Ensure a client-centric culture among sales teams.
  • Establish and develop relationship with existing clients and engage new customers.
  • Partner with the Store Manager to elevate the client portfolio by boosting team performance on CRM and clienteling KPIs and driving clienteling initiatives.
  • Deliver excellence in client interactions and come up with innovative solutions to enhance the client experience.

Sales Development

  • Monitor retail dashboards and ensure regular follow-up of sales and retail KPIs at both individual and store levels.
  • Implement action plans through morning briefs, coaching, reward programs, and other initiatives.
  • Produce reports on store performance, including insights on qualitative elements.
  • Drive own sales target and engage in proactive sales activities.
  • Acquire and maintain market and competitive knowledge.

Operations

  • Guarantee the correct application of company norms and procedures, including people and product safety.
  • Supervise day-to-day store processes and maintain the high standard of procedures.
  • Organize and implement store rotations, shifts and holidays.
  • Lead and organize inventories and maintain perfect retail standards.

BVLGARI
MAISON

Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
Through a pioneering vision, the company’s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social & Environmental Responsibility and giving back – to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari , reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.


Tailor Your Resume for this Job


Share with Friends!