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Schneider Electric

Digital Customer Experience Support Internship

Posted on Nov. 18, 2024

Barcelona, Spain
No Salary information.

Internship

Digital Customer Experience Support Internship

Job Description:

Are you ready to experience the best of both worlds – the global reach of a multinational combined with the agility of a startup? If you're seeking an internship that will challenge your abilities and propel your career forward, then the Schneider Trainee Programis tailor-made for you.

Join an inclusive environment where you can co-create solutions to industry-defining challenges under the mentorship of our experts. Elevate your creativity and innovation to new heights with a paid internship offering flexible hours and engaging workshops.

Become part of #SEGreatPeopleand watch our video to learn more: https://youtu.be/VbldHPFltQQ.

Departament and Project description:

Within the Digital Customer Experience department, we're dedicated to enhancing the customer journey and their interactions with us. That's why we're transitioning from a fragmented digital experience to an end-to-end digital journey that simplifies customer engagement.

MySchneider is our personalized logged-in website designed to deliver exceptional digital customer journeys tailored to distributors, partners, and end users. Through MySchneider, users gain access to targeted content, tools, and business services, such as product experiences, order management, customer support, channel enablement capabilities, and more—all within a unified, seamless experience featuring core capabilities like registration, search, notifications, and latest news.

What will you learn?

Contribute to release management and support across different delivery phases

Assist in monitoring key performance indicators and communicating insights to top management.

Support program management activities including budget tracking, resource management, demand and release processes.
Create communication assets such as videos, infographics, presentations, e-learnings to bolster awareness of the MySchneider program.

Qualifications:

Are you who we are looking for?

Student in Business, Marketing or similar.

Able to do the internship between 4 and 6 hours per day (Monday to Friday)

Able to sign an internship agreement with your school for at least 6 months.

Fluent in English, both written and verbally as you will be part of a global team

Innovative, autonomous, curious and a strong team spirit

Strong organizational skills required (Complex Program)

Motivated and passionate about Digital world

Advanced Office365 User: Power Point & Excel are a must

Video editing knowledge is a plus
Capacity to work in multi-cultural teams and in a “virtual” mode

About Our Company:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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