Digital Operations Executive (Ecommerce & Digital Channels )

Tailor Your Resume for this Job

Digital Operations Executive (eCommerce & Online Ordering)
Part-Time – 3 Days Per Week (Flexible schedule)
Dublin (Office based + store visits)
Salary: €24,000 – €29,000

We are a long-established multi-location food retail and quick-service restaurant group expanding our digital ordering and customer experience systems.

We are hiring a Digital Operations Executive to help manage and improve our online ordering platforms, promotions and customer journey across website and delivery apps.

This is a practical, hands-on role focused on improving how customers order, how menus are presented, and how systems work — not a social media content role.

You will work across operations, marketing and customer service, and regularly visit store locations to support marketing rollouts and identify improvements.

Responsibilities

• Maintain online menus, pricing, modifiers and upsells
• Coordinate promotions and product launches with design team
• Coordinate with store teams to ensure product availability and promotion readiness
• Analyse online sales and customer behaviour
• Provide insights to support pricing, menu and promotional decisions
• Improve conversion and average order value
• Support email/SMS automation and loyalty campaigns
• Assist stores with digital ordering issues
• Identify operational improvements using data
• Use AI tools to automate repetitive tasks

Role Success Measures

Success in this role will be measured by:

• Growth in online sales
• Improved conversion rate and average order value
• Accuracy of menus and promotions
• Reliable and timely campaign execution
• Quality of reporting and actionable insights

What We’re Looking For

• Strong interest in digital systems, ecommerce or analytics
• Highly organised and detail focused
• Comfortable working with spreadsheets and data
• Good written English
• Problem-solver mindset
• Comfortable working in a hands-on SME environment with broad responsibilities
• Willingness to visit store locations

Preferred (not essential):

• 2–4 years experience in ecommerce, operations, hospitality or digital environment
• Shopify, POS systems, delivery platforms, SEO or automation tools

What You’ll Gain

• Real responsibility and project ownership
• Exposure to business strategy and operations
• Experience across ecommerce, marketing and operations
• Clear progression into a Digital/Growth role
• Staff meals & employee discount

This role suits someone analytical and curious who enjoys improving how things work.

Job Type: Part-time

Pay: €25,000.00-€28,000.00 per year

Expected hours: 20 – 24 per week

Benefits:

• Flexitime
• On-site parking

Work Location: In person