Digital Product Manager, Insurance

About OneMain Financial

OneMain Financial is the largest non-bank lender in the U.S., proudly serving millions of customers with safe, affordable, and transparent installment loans and credit cards. We are on a mission to modernize lending through cutting-edge technology and data-driven innovation. As part of this transformation, we are expanding our digital product capabilities into new areas—building connected, customer-centric experiences that extend across lending, credit, insurance, and financial wellness.

About the Role

We are seeking a Digital Product Manager, Insurance to lead the end-to-end experience for OneMain’s optional insurance products. This role will sit within the Digital organization and serve as the connective tissue across Originations, Servicing, and Insurance Technology teams.

The Digital Product Manager will be responsible for identifying, prioritizing, and delivering opportunities that increase insurance coverage rates, improve claims experiences, and enhance operational efficiency. This is a high-impact role that will combine product strategy, user experience design, and data-driven decision-making to unlock meaningful business value—both in revenue generation and operational efficiency.

You will partner closely with business and technology stakeholders to optimize how customers purchase, manage, and utilize insurance products throughout their journey—from loan origination to claim resolution.

Key Responsibilities

• Own the end-to-end digital insurance journey, including the sale process, claims experience, and servicing interactions across mobile and web.

• Partner with the Originations and Servicing product teams to identify friction points and define cross-team digital improvements.

• Define and deliver a digital roadmap for insurance, setting milestones, success metrics, and OKRs aligned to business and customer outcomes.

• Collaborate with Insurance Technology team to modernize systems, enhance process automation, and integrate new digital capabilities.

• Leverage data and analytics to measure funnel performance, claims utilization, and operational efficiency; use insights to drive iterative improvements.

• Champion the customer experience, ensuring digital insurance touchpoints are simple and transparent.

• Partner with Operations, Compliance, and Legal teams to ensure all insurance experiences meet regulatory and operational standards.

Qualifications

• 7+ years of experience in digital product management, ideally within financial services, insurance, or related technology sectors.

• Demonstrated success managing end-to-end digital journeys, from discovery through delivery and optimization.

• Experience partnering across business, tech, and operations teams to deliver measurable business outcomes.

• Strong analytical and problem-solving skills, with comfort working with data to identify opportunities and track impact.

• Excellent communication and stakeholder management skills; able to influence cross-functional teams and senior leaders.

• Bachelor’s degree in Business, Engineering, or related field; advanced degree a plus.

Preferred Skills

• Experience in digital insurance products, claims workflows, or insurance operations.

• Familiarity with workflow automation, document management, or AI-driven process improvements.

• Background working in highly regulated industries with cross-functional compliance requirements.

• Prior experience driving integration across multiple product lines or business units.

Why Join Us

• Play a foundational role in shaping how OneMain’s product organization operates and delivers value.

• Work cross-functionally with a high-performing, forward-thinking digital team.

• Enjoy competitive compensation, 401(k) with match, tuition reimbursement, and wellness benefits.

• Thrive in a culture that values curiosity, ownership, collaboration, and continuous learning.

Location:

This role is Hybrid. You should be located within a commutable distance to our office located in New York City, NY, or Irving, TX with expectations of being in the office Tuesday, Wednesday and Thursday.

Salary:
Target base salary range in New York, NY is $140k-$170k, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

• Up to 4% matching 401(k)

• Employee Stock Purchase Plan (10% share discount)

• Tuition reimbursement

• Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)

• Paid sick leave as determined by state or local ordinance, prorated based on start date

• Paid holidays (7 days per year, based on start date)

• Paid volunteer time (3 days per year, prorated based on start date)