Digital Transformation Consultant Internship

Mercer Italy is looking for candidates to join through an exciting and fruitful internship the HR Digital Transformation Team based in Milan in which they will support in designing and delivering projects in all activities related to HR process digitalization, cloud system development, HRT roadmap design, tools implementation.

HR Transformation practice operates on the HRIS market and brings a depth knowledge to every HCM implementation and change management program that it supports. The expert team has years of experience leading clients through every aspect of the implementation lifecycle and process redesign, leading to optimal results.

We will count on you to:

• perform analysis with guidance and instruction;

• assist in drafting reports for clients with guidance and direction (both in Italian and English);

• work on the most innovative technologies like: SAP SuccessFactors, Workday, Oralce and others;

• learn and adapt Mercer standard tools and methodologies;

• take part in designing new and innovative solutions in the Human Capital area, HR transformation and data driven Organization design;

• balance multiple project schedules to meet deadlines.

• work directly with internal and external client counterparts, other project leads, and ongoing operations to deliver successful implementation and manage scope;

• support HR transformation roadmap and digital feasibility for our customers;

• Contribute to the design of a delivery model for their HR services;

• Understand and map our clients’ end-to-end HR-process and collaborate closely with HR Advisory to propose improvements in the HR processes;

• Support and implement our clients’ requirements into an HR IT-system and follow-up after the go-live data to respond to questions or concerns;

• Support project delivery in line with strategic direction from the project manager

• Work closely with other Mercer practices in the HR consulting space.

What you need to have?

• Master’s Degree in STEM (Science, Technology, Engineering and Maths) and Economics faculties, Informatics, Statistics, Organization and Psychology or similar;

• fluency in both Italian and English languages;

• excellent use of Microsoft Office (Power Point, Excel, Word and Outlook);

• a strong passion for Technology and Innovation, process re-engineering, analytics and technology trends on one hand and for HR sector on the other one;

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.