About Us

Green Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering. We partner with leading companies to deliver elevated daily dining and hospitality experiences, using seasonal ingredients and thoughtful operations to create consistent, high-quality service at scale.

Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, tastier food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most.

Position Overview

The Part Time, On-Call Site Lead is responsible for managing daily food service operations in corporate office settings, including meal presentation, inventory management, and guest experience. This is an on-call, part-time role supporting multiple client locations as needed.

This role is the front line of the Green Top Farms experience, ensuring that every meal service runs smoothly and that guests receive consistent, high-quality hospitality.

We are looking for a candidate who is:

• A polished, guest-facing hospitality professional with a strong service mindset
• Highly organized and detail-oriented, able to manage multiple tasks during fast-paced meal service
• A clear communicator who coordinates effectively with account management and culinary teams
• Passionate about local food and nutrition, and committed to delivering an outstanding dining experience

The ideal candidate thrives in corporate dining environments, takes ownership of service execution, and brings a calm, resourceful approach to the unexpected.

Responsibilities

Daily Meal Service & Guest Experience (40%)

• Manage daily food service operations in corporate office settings, including plating, presentation, and breakdown

• Ensure food presentation, quality, and the overall guest experience meet Green Top Farms standards
• Engage with guests proactively and maintain a warm, professional, hospitality-first presence
• Monitor service flow and proactively address any issues or adjustments in real time

Inventory Management & Reporting (25%)

• Order and receive deliveries, and manage on-site inventory to ensure efficiency and minimize waste

• Complete daily consumption reports, weekly rehashes, and communicate inventory and supply needs to Account Managers
• Track and flag any discrepancies or shortages promptly

Food Safety & Standards (15%)

• Supervise and maintain a food-safe, sanitary environment in accordance with safe food handling guidelines

• Monitor and uphold standard operating procedures across all service areas
• Ensure compliance with health and safety regulations at each client location

Team Oversight & Communication (15%)

• Supervise on-site team members, including monitoring time and attendance

• Train and develop staff on service standards, procedures, and expectations
• Manage customer feedback and relay information to the account management team to maintain high-quality service
• Assume additional responsibilities as needed to support business priorities and ensure successful service execution

Operational Coordination (5%)

• Demonstrate composure and resourcefulness when faced with schedule adjustments, menu modifications, or operational shifts

• Maintain organization across service areas and support continuous improvement of site-level operations

Required Qualifications

• 2+ years of front-of-house experience in a restaurant, cafe, catering, or corporate dining setting

• Strong communication and exceptional customer service skills
• Ability to manage multiple concurrent tasks efficiently in a fast-paced environment
• Meticulous attention to detail and strong time management skills
• Ability to carry over 50 pounds and remain standing for extended periods
• Polished, professional appearance suitable for corporate settings
• Proficiency with basic technology and reporting tools
• A commitment to personal accountability and continuous learning

Preferred Qualifications

• New York City Food Handler’s certificate or willingness to obtain

• Experience in enterprise workplace dining or corporate food service
• Experience with inventory management or ordering systems

Key Competencies

• Hospitality mindset

• Ownership and accountability
• Attention to detail
• Clear and proactive communication
• Adaptability and problem-solving

Role Details

Title: Hospitality Captain

Location: Onsite at client locations (NYC)

Job Type: Part-time, On-call

Schedule: 20–25 hours per week; Monday through Friday; estimated schedule - varies based on client needs

Reports to: Account Manager

Compensation: $32–$35/hour depending on experience

Green Top Farms is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and for religious observances, in accordance with applicable laws.