Director, Commercial, Services Business Line

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

We are looking for a

Director, Commercial, Services business line

to build and lead a best-in-class commercial capability for our Services Business Line. In this role, you will strengthen how we sell by developing scalable sales processes, value-based pricing, and high-quality quotation and contract practices—ensuring we win in the market while driving sustainable margin growth.

You will play a central role in connecting Sales, Portfolio, Marketing, and Digital teams to create a seamless, value-driven commercial approach and accelerate growth across our global services business. The location of the role is in Espoo, Finland.

Main responsibilities and tasks:

• Build commercial excellence: Develop capabilities in pricing, contract management, analytics, quotation and sales support
• Drive sales effectiveness: Define and implement structured, end-to-end sales processes and governance
• Lead pricing & quoting: Establish value-based pricing, standardize quotation practices, and improve win rates and margins
• Enable sales growth: Identify market potential, analyze market sentiment, support Sales Areas, and drive proactive sales initiatives
• Develop business models: Co-create new service offerings and commercial models with customers and portfolio teams
• Strengthen sales enablement: Align marketing and sales through clear value propositions, tools, and campaigns
Drive performance management: Lead commercial analytics, margin improvement actions, and regular business reviews

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To shine in t his position, we hope you have:

• Strong experience in commercial leadership (sales, pricing, and/or business models) in industrial or service-driven environments
• Proven track record in improving sales effectiveness and margins
• Strong experience in developing commercial processes, tools, and capabilities
• Established collaboration skills across sales, marketing, and product/portfolio teams
• Leadership experience with the ability to drive change in a global organization

As an employer, we support your well-being with benefits such as:
ePassi for lunch and Flex benefits (sports, wellness, and culture), occupational health care and specialist-level treatment through our work ability insurance, access to Auntie’s mental well-being services and more.

We also support degree-oriented studies that benefit Normet with 10 paid working days per year.

In addition, we have an active HYVÄ Normet leisure committee, which organizes various leisure and sports-related events throughout the year.

Read more about working at Normet here.

Come and share your courage to shine with us : in a courageous, committed and caring company. Together with our customers, we have courage to lead the way in sustainable underground mining and tunnelling by building the safest places underground.

You will join a growing global services business with strong momentum and play a key role in shaping its commercial success. This is a unique opportunity to build a modern commercial engine that combines sales excellence, pricing discipline, and customer-centric value creation.

We are looking forward to hearing more about you. We welcome your application and CV by Wednesday July 15th 2026 through our career website, please click on the apply-button. Please note that due to the summer holiday season, we will contact candidates and begin interviews in early August.

For further information, please contact Annami Toukoniitty, SVP Services

by email: annami.toukoniitty @normet.com OR

call to nr +358 40 724 9280 on June 26th 2026 between 10.00 – 12.00, or June 29th 2026 between 14 – 15:30.

Come and share your courage to shine with us!