Director Residential Services

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Introduction:
About Kalyra

Kalyra has been supporting South Australians for 130 years. As a trusted not-for-profit provider, we deliver high-quality Residential Aged Care, In-Home Support, Retirement Living and Affordable Housing services, helping people live in communities where they feel they belong.

We are seeking an experienced and values-driven Director Residential Services to join our Executive Team. Reporting directly to the CEO, this pivotal leadership role will shape the future of our residential services, leading organisational performance, culture and strategic growth while delivering outstanding outcomes for residents, employees and the broader community.

Description:
About the Opportunity

As Director Residential Services, you will provide strategic and operational leadership across Kalyra's residential aged care portfolio, leading senior leaders and influencing a workforce of approximately 350 employees.

You will be responsible for driving service excellence, operational performance and sustainable growth across our residential communities while leading transformational initiatives and responding to the evolving aged care landscape. As a key member of the Executive Team, you will play an integral role in shaping organisational strategy and delivering Kalyra's vision for the future.

Key Responsibilities

Lead exceptional resident experiences and high-quality, person-centred care across all residential communities.
Drive service excellence, operational performance and continuous improvement outcomes.
Provide visible leadership and build high-performing, engaged leadership teams.
Influence strategic direction as a key member of the Executive Team.
Collaborate across services to deliver seamless, connected customer experiences.
Champion innovation, transformation initiatives and aged care reform implementation.
Strengthen workforce capability, culture, safety and employee engagement.
Ensure compliance with legislative, accreditation and AN-ACC requirements.
Oversee quality, risk and governance frameworks to support safe and sustainable operations.
Contribute to strategic planning, financial performance and future growth opportunities.

Skills and Experiences:
About You

You are a strategic leader with significant experience managing residential aged care operations and leading large, multidisciplinary teams. You combine strong commercial acumen with a deep commitment to resident outcomes and people leadership.

You will bring:
Tertiary qualifications in Health Sciences, Community Services, Business or a related discipline.
Extensive senior leadership experience within aged care, health or community services.
Strong knowledge of aged care legislation, compliance and AN-ACC funding.
Demonstrated success leading organisational change and service improvement.
Sound financial, operational and commercial management skills.
Exceptional stakeholder engagement, communication and relationship-building abilities.
A collaborative leadership style and commitment to fostering positive workplace cultures.
A genuine alignment with Kalyra's values and purpose.

AHPRA registration and clinical leadership experience are highly regarded but not essential.

Why Kalyra?

This is a rare opportunity to join a respected South Australian not-for-profit organisation and make a lasting impact at an executive level.

As a member of the Executive Team, you'll influence organisational strategy, lead meaningful transformation and help shape the future of aged care during a period of significant sector reform. You'll work alongside passionate leaders committed to delivering exceptional outcomes for residents, employees and the communities we serve.

In return, you'll enjoy a competitive executive package, access to salary packaging benefits, wellbeing initiatives and the opportunity to lead with purpose in an organisation where values guide every decision.

If you're an experienced executive leader looking to shape the future of aged care and make a meaningful impact in a purpose-driven organisation, we'd love to hear from you. Apply now with your resume and cover letter outlining your suitability for the role.

For a confidential discussion about the opportunity, please contact Ella Sobey on 0498 880 068 or at ella.sobey@kalyra.org.au