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Director, Team Lead Of Global Business And It Solutions

Posted on April 2, 2025

  • Full Time

Director, Team Lead Of Global Business And It Solutions

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Responsibilities:

  • Setting the direction and drive the execution of strategic initiatives to deliver standardization & transformation in Operations.
  • Lead the development of divisional strategic plan.
  • Manage the costs within allocated budget.
  • Balance the overall cost efficiency with long term strategic goals to transform overall operational operating environment.
  • Effective collaborate with Head Office, Business stakeholders, to promote 'standardization of global operations and systems' to transform the Target Operating Model for Operations in the region to better support the business and our clients.
  • Lead the partnership with Functional Heads and Processing Hubs to develop and implement efficient Target Operating Model.
  • Deepen the technological adoption to enhance operational efficiency through close collaboration with System Office globally and regionally.
  • Lead, coach, and mentor team members to develop the overall competency of OOA.
  • Manage team performance and rewards of OOA.
  • Plan, implement, promote and monitoring of operations projects and initiatives that enhance the operations quality (accuracy, stability and productivity) and ensure alignment with all relevant regulations.
  • Identify and address operational risks and inefficiencies.
  • Implement and promote controls that mitigate the Bank’s operational risk.
  • Collaboration and coordination between the branch operations team and the main headquarters located in Tokyo

Job Requirements:

  • Minimum 10 years of experience in banking sector with 5 years in bank’s operations (Deposit, Remittance, Trade Finance, Loans and Treasury), and in process optimisation and re-engineering.
  • Minimum JLPT N1 Certification or a degree in Japanese university or equivalent is required to interpret and communicate requirements to the Tokyo Head Office, where primary business communication is in Japanese and work in partnership with the senior management.
  • Experience in Business Management, including resource and budget management with project management experience to manage multiple regional projects.
  • Familiar with business technical terminology and jargons in operations and system related functions within the banking industry.
  • Sound knowledge in the internal working of product offices and/or client management departments.
  • Proven stakeholder management skills to collaborate effectively.
  • Able to influence stakeholders for better outcomes.
  • Proficient in operations and products such as Deposit, Remittance, Trade Finance, Loans and Treasury.
  • Degree qualified

We regret to inform that only shortlisted applicants will be notified.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.


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