Distributor Account Manager - Inland

Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark.

Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide.

About You

We’re looking for a commercially driven Distribution Account Manager to manage a significant inland B2B distributor portfolio and accelerate growth through end-user conversion. This is a field-based, strategic sales role combining distributor account management with hands-on coaching of distributor sales representatives, joint customer visits and the development of growth plans with key partners. The successful candidate will be a confident hunter who can open doors, influence end users, train distributor teams and convert opportunities across the hygiene/professional channel, while managing a large regional territory across Gauteng, Limpopo, North West, Botswana and Mozambique

Experience in professional foodservice, hygiene, chemical or B2B solution sales would be highly relevant, particularly where you have built distributor partnerships and driven measurable end-user wins

Job responsibilities include:

Managing a selected portfolio of distributor and end user customers that have been selected either as a defined customer portfolio or in a defined geographical area.

• Responsible for the management of selected channel partners and associated End Users in a defined area (customer portfolio or geography):

  • Treatment (as per Commercial Policies when implemented)

  • Contract Management

  • Revenue generation (New Business/Pricing)

  • Margin Improvement (Price/Mix)

• Understanding the market segments, resellers and end users served by the distributor

• Ability to coordinate a gap analysis with your knowledge of the route to market, supply chain and relevant touch points.

• Ability to build and execute annual plans.

• Complete understanding of rebate & Marketing Development Fund principles and their effect on the business (where applicable)

• Understand and clearly communicate, both internally and externally, ownership of customers (either distributor or KCP), for management of specific activities (e.g.: price increase, product launches).

• Management of account receivables to avoid bad debts (liaise with credit control / distributors to ensure compliance with payment terms).

• Typically manages a medium portfolio size (varies depending on Country/Cluster)

• Building DSR shadow salesforce (training, incentives, in-field coaching), and end-user deal closing..

• Works to support identification of potential new Key Accounts.

• Collaborates with KAMs & NBDs to enable New Business with Channel Partners as well as rollout of national contracts to local sites

• Driving loyalty and penetration (esp. via cross selling) with existing and generate business with new end users directly or indirectly

• Build and Manage Relationships with key stakeholders both within the channel partners and the KCP regional business

• Conduct regular business reviews with channel partners to build joint business plans

• Engage our DSR to enable them to grow our business through training, loyalty programs, incentive programs, etc.

To succeed in this role, you will need the following qualifications:

• Experience in account management (+3 Years)

• Experience collaborating with cross-functional groups (e.g., finance, operations, marketing)

• Significant B2B sales experience preferred

• Analytical and critical thinking skills; commercially aware

• Digital selling proficiency desired

• Self-Motivated by intellectual challenges and curiosity

• Able to communicate well with external/internal stakeholders to influence change

• A demonstrated ability to navigate and perform in ambiguous circumstances

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.

Flex That Works at ARBEX

We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For ARBEX to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that shape the future of tissue and hygiene, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

This role is available for local candidates already authorized to work in the role’s country only. ARBEX will not provide relocation support for this role.

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