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District Supervisor

Posted on Nov. 4, 2025

Detroit, United States of America
23.0 - 26.0 USD (hourly)

Full Time

The District Supervisor at Xcite Photography will play a pivotal role in steering the operational efficiency of field teams across the associated market. This role demands a proactive approach that oversees photographers, Team Leads, SR. Reps, and other field-level employees, ensuring high-quality service delivery to our dealers. The candidate should possess a blend of analytical and interpersonal skills and be adept at both account oversight and leading a team.

Primary Responsibilities and Duties

Account and Relationship Management:

Build and maintain relationships with customers through regular visits.
Address customer queries and issues promptly, ensuring high levels of satisfaction.
Collaborate opportunities with the District Manager to enhance product and service offerings.

Team Leadership and Development:

Oversee, mentor, and coach staff within the market to foster a culture of excellence and continuous improvement.
Oversee staffing and scheduling, ensuring optimal team deployment for daily customer visits and new dealer launches.

Operational Oversight:

Manage staff hours, expenses, and production to ensure efficiency and cost-effectiveness.
Float locally as needed, for customer engagement and market expansion.
Analyze staffing requirements for both new and existing business engagements.

Performance Analysis:

Address process and quality issues effectively and in a timely manner.
Train/Retrain field employees

Essential Skills, Knowledge, and Abilities:

Strong ability to adapt to diverse customers and work conditions swiftly and comfortably.
In-depth knowledge of dealership operations is a significant advantage.

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