Documentation Specialist-Homecare

Job Description:

This position is responsible for performing tasks that support complete, accurate and timely collection, and entry of physician orders.

• Accurately analyzes and enters deficiencies into software application for home medical equipment orders in accordance to State, Federal, and Joint Commission guidelines.
• Audits incomplete records using both paper and software application, and makes appropriate action to the incomplete record.
• Prepares, sends, and receives physician orders in accordance with State and Federal laws, and tracks the progress in receiving them back.
• Accurately and timely preps and enters patient documents into the software system.
• Provides excellent telephone and in-person customer service, answers and returns calls promptly and courteously, and responds to requests in an accurate and timely manner.
• Provides effective and clear communication in both writing and verbally to physician offices, patients, intake, and the stores regarding issues with the patient record.
• Coordinates HME Stores, Intake, and Physicians/Physician Offices regarding the collection of medical documents that are required to update the patient record and ensure accurate billing practices
• Maintains productivity levels established by management in completion of work.
Provides support to department as directed by the department manager.

Minimum Qualifications

• One year of health care customer service experience
• Demonstrated proficiency with word processing and spreadsheets
• Demonstrated excellent interpersonal skills and ability to communicate orally and in writing with attention to detail
Demonstrated ability to communicate effectively, follow instruction and function as part of a team.

Preferred Qualifications

• HME Experience

Physical Requirements:

Listening, Hearing, Speaking

Location:

Homecare - Salt Lake City

Work City:

South Jordan

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.34 - $22.54

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.