Domestic Voice Process Malayalam

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Job Description – Malayalam Voice Sales Process

Position: Customer Sales Executive – Malayalam Voice Process
Location: Bengaluru, Karnataka
Process: Domestic Sales – Voice Process
Experience: Freshers & Experienced Candidates
Salary: ₹18,000 – ₹28,000 per month + Performance Incentives
Work Mode: Work From Office
Shift: Day Shift

Job Overview

We are looking for enthusiastic and target-oriented candidates for our Malayalam Voice Sales Process in Bengaluru. The candidate will be responsible for handling customer calls, understanding customer requirements, promoting products/services, generating leads, and converting potential customers into sales.

Key Responsibilities

• Handle inbound and outbound customer calls in Malayalam.
• Explain products and services clearly to customers.
• Understand customer requirements and recommend suitable products/services.
• Generate leads and convert enquiries into sales.
• Follow up with prospective customers and maintain regular communication.
• Handle customer objections and convince customers effectively.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate customer and call details in the CRM.
• Follow company sales scripts, processes, and quality guidelines.
• Coordinate with the internal team for customer requirements and follow-ups.
• Ensure a professional and positive customer experience.

Eligibility & Skills

• Fluent Malayalam communication is mandatory.
• Good communication and convincing skills.
• Basic English communication skills preferred.
• Basic computer knowledge.
• Good listening and interpersonal skills.
• Candidates with experience in telecalling, telesales, BPO, customer service, or lead generation will be preferred.
• Freshers with good communication and a sales-oriented attitude can also apply.
• Should be comfortable working in a target-oriented sales environment.

Salary & Benefits

• Salary: ₹18,000 – ₹28,000 per month
• Performance-based incentives.
• Training and process support.
• Career growth opportunities.
• Professional work environment.

Working Details

• Location: Bengaluru
• Work Mode: Work From Office
• Shift: Day Shift
• Working Days: 6 Days Working
• Week Off: 1 Rotational Week Off
• Immediate Joiners: Preferred

Preferred Candidate Profile

Candidates who are confident in speaking Malayalam, have good convincing ability, and are interested in building a career in sales / telecalling / BPO voice processes are encouraged to apply.

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Work Location: In person