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Driving Range Supervisor

Posted on Jan. 7, 2026

Dublin, Ireland
0 - 0 USD (yearly)

Full Time

Driving Range Supervisor job opportunity

Swingyard, part of the Carr Golf Group and based in Dublin 12, is certified as a Great Place to Work. We offer exciting, challenging, and customer-focused roles.

We are looking for a Supervisor to join our team at Swingyard Driving Range at Elmgreen Golf Centre, Dublin 15. Our facility features a licensed cafe with outdoor seating, in-bay dining, and advanced technology for tracking golf ball metrics in real time. We also offer a variety of gaming options for all ages.

Job Overview:

As a Swingyard Supervisor , you will be responsible for delivering an excellent entertainment experience. This role involves hands-on operational tasks, customer service, F&B and ensuring a safe and enjoyable experience for all guests. You will be responsible overseeing staff roles and ensuring the roles are carried out with the brand and vision of Swingyard.

Key Responsibilities:

Co-ordinating Staff

Ensure staff roles are being carried accordingly
Ensure the Swingyard customer journey is being implemented by all staff
Ensure staff daily and weekly checklists are being completed to a high standard
Ensure staff arrive to work on time and in uniform
Develop train and coach staff members to the 4 star standards required for Swingyard
Ensure our staffing resources on the ground are maximised and co-ordinated affectively
Schedule staff shifts and rosters in the absence of the manager

Customer Service Journey:

Greet customers, capture their details on arrival
Escort customers to their bays log them in and explain the technology
Ask all customers if they would like to order food
Check back with the customer 10 minutes after arrival, answer any questions they may have and confirm if they want to order F&B.
Refill bays with golf balls before the client runs out
Stay present on the bays to help with any queries and manage the turnover of bookings
Monitor customer activities, offering assistance and maintaining a friendly atmosphere.
Handle customer concerns or issues promptly and professionally.

Daily Operations

Open and close the driving range facility as per operating hours.
Set up and arrange golf balls, tees, and other necessary equipment.
Ensure the cleanliness and organization of the range area.
Assist with golf ball collections
Follow company Standard operating procedures

F&B Operations

Oversee quality and efficient food and beverage service to driving range customers.
To maintain food standards and cleanliness according procedures
To work in a clean and tidy environment
To assist in food preparation
Monitor/Manage F&B stock orders

Equipment Maintenance:

Regularly inspect and maintain golf ball dispensers/washers and other range equipment.
Report any malfunctions or issues to the appropriate personnel.
Assist with routine maintenance tasks as needed.

Safety Compliance:

Enforce safety regulations and guidelines for customers and staff.
Conduct regular safety checks of the facility and equipment.
Coordinate with management to address and resolve safety concerns.

Inventory Management:

Monitor and manage the inventory of golf balls, tees, and other supplies.
Replenish supplies as needed and keep accurate records.
Assist with inventory audits and reporting.

Cash Handling:

Process customer payments accurately and provide receipts.
Reconcile cash drawer at the end of each shift.
Reconcile YGB bookings every morning for the day previous
Report any discrepancies or issues to the Manager.

Requirements

2–3 years’ experience in hospitality, leisure, or customer service management.
Proven track record in supervising staff and coordinating daily operations.
Experience in F&B service including stock management, hygiene standards, and customer service delivery.
Strong background in delivering high-quality customer journeys in a fast-paced environment.
Previous experience handling cash, processing bookings, and reconciling tills.
Technical competence in using booking systems, POS, and customer service platforms.

Benefits