Dry Goods Manager - New World Gore

Job Title: Dry Goods Manager

Location: Gore New World, Gore, New Zealand

Employment Type Full Time: Sunday – Thursday

Reports to: Store Owners

About the Role

Gore New World is seeking a motivated and experienced Dry Goods Manager to oversee the daily operations of the Customer Service, Ambient, Chilled & Frozen departments. This is a dynamic, hands-on role that requires strong leadership, attention to detail, and a passion for delivering exceptional service.

Success in this role relies on the ability to work alongside your team and step out of the office when needed. Being actively involved in the department's daily operations, whether it's assisting on the shop floor, supporting staff or ensuring displays and stock levels are maintained, is crucial. You’ll need to balance administrative responsibilities with a hands-on approach to leadership, ensuring the team works efficiently and meets targets.

Key Responsibilities

• Lead the day-to-day operations of the allocated departments, ensuring efficiency and excellent customer service.
• Oversee stock management, ensuring correct ordering, rotation, and minimisation of waste.
• Support and collaborate with the Fresh Food Manager to ensure smooth operations across the store.
• Develop and implement strategies to drive sales growth and manage costs.
• Manage staffing requirements, including scheduling, performance monitoring, training and disciplinary matters.
• Instil and uphold the Gore New World culture, ensuring a positive and team-oriented environment.
• Ensure all Health & Safety and Food Safety regulations are met, maintaining a safe and compliant working environment.
• Conduct regular checks and audits to uphold food safety standards.
• Drive a strong customer service culture, ensuring the team delivers exceptional service at all times.
• Provide leadership, motivation, and development opportunities for department staff.
• Foster a positive and collaborative work environment where team members feel valued and engaged.
• Manage department budgets, ensuring targets for sales, KPI’s, shrinkage, and wastage are met or exceeded.
• Monitor sales trends and identify opportunities for growth and improvement.
• Implement promotional activities in alignment with storewide marketing strategies.
• Manage and prioritise supplier and external stakeholder relationships.

Skills & Experience

• Proven experience in grocery retail or supermarket management.
• Completion Foodstuffs South Island Leadership Academy courses (or similar)
• Knowledge or skills in SAP for inventory and stock management.
• Forklift Qualification or willingness to obtain one.
• Strong understanding of stock management, merchandising and sales performance.
• Knowledge of Health & Safety and Food Safety regulations.
• Leadership experience with the ability to motivate and develop a team.
• Strong organisational skills and attention to detail.
• Excellent customer service and communication skills.
• Ability to work Sunday to Thursday, with flexibility as needed.

Why Join Us?

• Be part of a supportive and locally owned supermarket team.
• Opportunity to take ownership of the role and drive success.
• Competitive salary and staff benefits.
• A dynamic work environment where your contributions make a difference.

Applications will be assessed as they are received, so don’t hesitate to apply. All queries prior to application to Casey Hilton-Pryor, Owner. Casey.hilton-pryor@newworld-si.co.nz

To apply, please submit your CV and cover letter via Seek, Trade Me or FSSI Careers Page

• Applicants must have the legal right to work in New Zealand (NZ citizenship, residency, or valid work visa).
• Gore New World is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace.
• All applications will be treated confidentially and used only for recruitment purposes, in line with the Privacy Act 2020.