Dublin Sports Dome Weekend Supervisor

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Role Overview

The Sports Dome Supervisor is responsible for the smooth day-to-day running of the facility during their shift on weekends, with a strong focus on customer experience, staff supervision, kids’ parties, and facility standards.

This is a hands-on role suited to someone confident leading a young team in a fast-paced sports and leisure environment.

Key Responsibilities

Operations & Facility

• Open and/or close the facility in line with procedures
• Ensure football pitches, padel courts, party pods, and reception areas are clean, safe, and presentable
• Monitor bookings, schedules, and court usage throughout the shift
• Deal with customer queries, complaints, and on-the-spot issues calmly and professionally
• Liaise with maintenance where issues arise (lighting, nets, cleanliness, equipment)

Staff Supervision

• Supervise and support on-duty staff (reception, referees, party hosts)
• Allocate tasks clearly and ensure duties are completed correctly
• Step in where required during busy periods
• Manage staff breaks and ensure appropriate cover at all times
• Address minor performance or conduct issues and escalate when needed

Kids’ Parties & Events

• Oversee kids’ football and padel parties
• Ensure referees and party hosts are briefed and ready on time
• Check party schedules, numbers, and any special requests
• Be the main point of contact for parents during parties
• Resolve party-related issues quickly to ensure a positive experience

Health, Safety & Compliance

• Ensure health & safety procedures are followed at all times
• Carry out basic safety checks during the shift
• Ensure accident/incident reports are completed when required
• Enforce facility rules (footwear, behaviour, pitch use, etc.)

Cash Handling & Systems

• Use booking and POS systems confidently
• Handle payments, refunds, and account top-ups correctly
• Ensure end-of-shift handover notes are completed clearly

Key Skills & Experience

• Previous experience in supervisory, leisure, hospitality, or sports facility roles
• Confident dealing with customers, including parents and children
• Strong communication and leadership skills
• Organised, reliable, and able to multitask under pressure
• Comfortable managing younger staff members
• Interest in sport is a strong advantage (football/padel)

Personal Attributes

• Calm and solution-focused
• Approachable but firm when needed
• Takes ownership and responsibility
• Team player with a positive attitude
• Comfortable making decisions during busy periods

What We Offer

• Part-time, flexible hours
• Supportive management team
• Opportunity to develop leadership and operations experience
• Work in a lively, sports-focused environment

Job Types: Part-time, Permanent

Pay: From €14.15 per hour

Benefits:

• Employee discount
• On-site parking

Work Location: In person