Find Your Next Job

Duty Manager

Posted on Dec. 21, 2024

  • Full Time

Duty Manager

Apply to 500+ LinkedIn Jobs Automatically


Duty Manager Position at View Sydney Hotel

About View Sydney Hotel:
Located in the heart of North Sydney, View Sydney is celebrated for its stunning views of Sydney Harbour and the Harbour Bridge. With 213 guest rooms, the property caters to a high volume of corporate travelers, families, and loyal returning guests. While the hotel reflects its rich history, we take pride in delivering exceptional hospitality and memorable experiences for every guest.

Position: Duty Manager

Role Overview:
As a Duty Manager at View Sydney, you will be at the forefront of our daily operations, ensuring seamless service and collaboration across departments, including Front Office and Food & Beverage. This hands-on leadership role requires a focus on guest satisfaction, operational excellence, and the ability to manage a dynamic environment.

Key Responsibilities:

  • Operational Oversight: Maintain a visible presence in guest areas, ensuring smooth operations and addressing issues promptly.
  • Guest Relations: Handle guest queries and complaints with professionalism and a hospitable manner, striving for positive outcomes.
  • Upselling: Actively contribute to the hotel’s upselling initiatives to enhance revenue and guest experiences.
  • Staff Management: Supervise and support team members across departments, ensuring optimal staffing levels and effective shift handovers.
  • Emergency Response: Serve as the first point of contact during emergencies, manage situations effectively, and complete detailed incident reports.
  • Training & Development: Conduct training sessions on security, fire evacuation procedures, and service standards to ensure team readiness.
  • Financial Management: Oversee financial transactions, manage floats, and ensure accurate record-keeping.

Our Ideal Candidate Will Possess:

  • Demonstrated experience as a Duty Manager in a high-volume hotel operation.
  • Experience working with the HMS Infor Property Management System.
  • A warm and caring attitude with exceptional guest service skills.
  • Strong problem-solving skills and the ability to work efficiently under pressure.
  • Availability to work on a rotating roster, including PM shifts, nights, public holidays, weekends, and overnight shifts.
  • Unrestricted, valid Australian working rights.
  • A current NSW RSA and First Aid qualification (desirable).

What We Offer:

  • The opportunity to work in a vibrant hotel with a diverse mix of corporate guests, families, and returning loyal visitors.
  • A supportive team environment and opportunities for professional growth.
  • As an independent hotel, not part of a large chain, we pride ourselves on flexibility, creativity, and the ability to think outside the box. This allows team members to contribute new ideas and be involved in innovative projects that enhance the guest experience and the property's operations.

Job Type: Full-time

Pay: $71,000.00 – $76,000.00 per year

Schedule:

  • Monday to Friday
  • Night shift
  • Public holidays
  • Weekend availability

Ability to commute/relocate:

  • North Sydney, NSW 2060: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Front desk: 2 years (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person


Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


First Call Environmental First Call Environmental

Hazmat Supervisor - Marietta, Ga

First Call Environmental specializes in hazardous and non-hazardous spills, transportation incident…

Full Time | Marietta, United States of America

Apply 1 day, 9 hours ago

Fort Smith Public Schools Fort Smith Public Schools

Hourly Music Adjunct (2025-2065 School Year)

POSITION TITLE: Hourly Instructor - Adult Ed ( Focus will be on teaching Math) FLSA: Exempt REPORTS…

Part Time | Fort smith, United States of America

Apply 6 days, 9 hours ago

Pancheros Mexican Grill Pancheros Mexican Grill

Assistant Manager

DID SOMEONE SAY FREE BURRITOS?!?! Pancheros NOW HIRING ASSISTANT MANAGER The only thing people love…

Part Time | Altoona, United States of America

Apply 6 days, 9 hours ago

University of Maryland Medical System University of Maryland Medical System

Central Services Technician

Company Description Experience the highest level of appreciation at UM Baltimore Washington Medica…

Full Time | Glen burnie, United States of America

Apply 1 week ago

Trane Technologies Trane Technologies

Hvac Technician

Trane has an exciting new opportunity for a Chiller technician based in Auckland with an original e…

Full Time | Auckland city, New Zealand

Apply 2 weeks ago

State of Michigan State of Michigan

It Programmer Analyst 9-P11 - Qvf Developer

Salary $23.06 - $25.47 Hourly Location Lansing, MI Job Type Permanent Full Time Remote Employment F…

Full Time | Lansing, United States of America

Apply 2 weeks, 1 day ago

Waystone Governance Ltd. Waystone Governance Ltd.

Vice President - Fund Accounting/Pere

Summary: Reporting to the Director – Fund Accounting / PERE, the Vice President - Fund Accoun…

Full Time | Luxembourg, Luxembourg

Apply 2 weeks, 2 days ago

The Hotel at Batavia Downs The Hotel at Batavia Downs

Front Desk Supervisor

JOB OVERVIEWAssists the Front Office Manager with day to day operation and management of the hotel …

Full Time | Batavia, United States of America

Apply 2 weeks, 2 days ago